ILM Level 5 in Leadership and Management
Course
In London
Description
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Type
Course
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Level
Intermediate
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Location
London
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Duration
Flexible
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Start date
May
The ILM Level 5 n Leadership and Management at Award, Certificate and Diploma gives middle managers the skills required to be more effective leaders.
Facilities
Location
Start date
Start date
About this course
It is suitable for people across all sectors who currently manage a team.
Reviews
Subjects
- Leadership
- Management
- Time management
- Stress Management
- Motivation
- Appraisal
- Performance Management
- Counselling
- Discipline
- Grievance
Course programme
- Learning to learn
- Writing skills
- Leadership and team building
- Motivation
- Change management and decision taking
- Time management and delegation
- Stress management
- Interpersonal skills including assertiveness and emotional intelligence
- Handling difficult situations
- Influencing and negotiating
- Communication skills
- Meeting skills
- Premises management
- Business and financial planning
- Quality and outcomes framework
- Cost benefit analysis
- Basic accounting
- Employment law, equal opportunities and diversity
- Health and safety
Module 6: Managing and improving service delivery
- Customer service and quality management
- Collaborative and partnership working
- Marketing
- Project management and organisational risk management
- Guidance on Business Plan
- Recruitment and selection
- Training and induction, coaching and mentoring
- Appraisal, objective setting and performance management
- Discipline, grievance and counselling
Additional information
Certificate – approximately 10 months
Diploma – approximately 13 months
ILM Level 5 in Leadership and Management