ILM Level 5 in Leadership and Management

Course

In London

Price on request

Description

  • Type

    Course

  • Level

    Intermediate

  • Location

    London

  • Duration

    Flexible

  • Start date

    May

The ILM Level 5 n Leadership and Management at Award, Certificate and Diploma gives middle managers the skills required to be more effective leaders.

Facilities

Location

Start date

London
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Start date

MayEnrolment now open

About this course

It is suitable for people across all sectors who currently manage a team.

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Subjects

  • Leadership
  • Management
  • Time management
  • Stress Management
  • Motivation
  • Appraisal
  • Performance Management
  • Counselling
  • Discipline
  • Grievance

Course programme

Module 1: Induction and Leadership
  • Learning to learn
  • Writing skills
  • Leadership and team building
  • Motivation
Module 2: Understanding the management role
  • Change management and decision taking
  • Time management and delegation
  • Stress management
Module 3: Communication and interpersonal skills
  • Interpersonal skills including assertiveness and emotional intelligence
  • Handling difficult situations
  • Influencing and negotiating
  • Communication skills
  • Meeting skills
Module 4: Managing resources and finance
  • Premises management
  • Business and financial planning
  • Quality and outcomes framework
  • Cost benefit analysis
  • Basic accounting
Module 5: Organisational Health & Compliance
  • Employment law, equal opportunities and diversity
  • Health and safety

Module 6: Managing and improving service delivery
  • Customer service and quality management
  • Collaborative and partnership working
  • Marketing
  • Project management and organisational risk management
  • Guidance on Business Plan
Module 7: Managing and developing people
  • Recruitment and selection
  • Training and induction, coaching and mentoring
  • Appraisal, objective setting and performance management
  • Discipline, grievance and counselling

Additional information

Programme duration: Award – approximately 5 months
Certificate – approximately 10 months
Diploma – approximately 13 months

ILM Level 5 in Leadership and Management

Price on request