Assertiveness Training inhouse City of London

...Tailored specifically to each group "The Art of Saying No" is Assertiveness Training designed to reach the issues ordinary assertiveness training can't touch... Learn about: Problem Solving, Assertiveness Training, Assertive Behaviour...

...look at how your environment can increase or impinge on the impact you make on a call. Sounds Like You Got Out The Wrong Side Of The Bed You're annoyed... Learn about: Telephone Skills, Corporate Communications, Assertiveness Training...

...to make the telephone a useful tool rather than a limiting one. So if calls are so important who needs help handling them? If you've had a day when every... Learn about: Confidence Training, Assertive Behaviour, Assertiveness Training...

...This could include: Deadlines Increased responsibilities New colleagues Changes from on high That's the thing about stress - it's different for everyone... Learn about: Confidence Training, Stress Management, Assertiveness Training...

...We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres... Learn about: Persuasion Skills, Office IT, Influencing Skills...

...you to continually "come up with the goods". As a matter of course, you are called upon to: Give keynote speeches Chair crucial meetings Develop vision... Learn about: Assertive Behaviour, Effective Communication, Conflict Management...

...when you are called upon, you will want to be not just adequate, you will want to be brilliant, inspiring, charismatic, memorable and confident... Learn about: Effective Communication, Negotiation Skills, Conflict Management...

...promoted to the next rung up seem to lose that excellence and end up being less than great managers... Learn about: Executive Presentation, Assertiveness Training, Assertive Behaviour...

...Personal Impact Training Programmes are designed to help delegates change their effect on those around them by making simple changes in behaviour. There... Learn about: Effective Communication, Assertiveness Training, Customer Service...

...If you're fortunate, you may have customers or potential customers clamouring at your door. Most of the time, though, most of us have to go out and sell or pitch for business... Learn about: Customer Service, Confidence Training, Communication Skills...

...reputation you want and the respect you deserve. Being a senior manager means you have been recognised as someone who can fulfil your organisation's vision and values... Learn about: Assertiveness Training, Customer Service, Communication Skills...

...If you're not having meetings, then you're probably not communicating very well with your people. If you are running meetings that bog down in sludge... Learn about: Executive Presentation, Conflict Management, Assertive Behaviour...

...understanding of the dynamics of influencing people. There may be groups of people in your company who need to gain more understanding in how to adapt... Learn about: Influencing Skills, Negotiation Skills, Assertive Behaviour...

...Our interview skills training will help you get to grips with your anxiety so you can actually enjoy the interview process and present yourself in the best possible light... Learn about: Customer Service, Assertiveness Training, Assertive Behaviour...

...Performance Appraisals - Performance Management Our Performance Management Training can be tailored as in-house programmes to address specific issues within your own company... Learn about: Customer Service, Negotiation Skills, Performance Management...

...and the people in it. We say that the true skill of consultancy is to be bold, but not cut-throat; authentic without being mercenary. It could be teams not working well together... Learn about: Confidence Training, Executive Presentation, Negotiation Skills...

...The whole media industry is set up to Get the Story and if you want to have some say in how that story comes over, you'd better be prepared to put in... Learn about: Communication Skills, Customer Service, Confidence Training...

...Tailored specifically to each group our Team Building Programmes are designed to help create and nurture successful, professional, productive and happy teams... Learn about: Team Training, Executive Presentation, Negotiation Skills...