Influencing Skills inhouse

...As greater emphasis is placed on the competencies and skills required of an internal auditor, there is a growing need for individuals to develop and enhance their range of inter-personal skills. This course concentrates on the basic skills of interviewing, influencing and communication, providing... Learn about: Influencing Skills, Negotiation Skills, Communication Skills...

...Assertiveness is a skill that enables us to communicate our needs, wants and feelings clearly. Most of us have been in situations where our reactions were not appropriate. Assertiveness is not aggressive or manipulative behaviour but a tool to help us relate to others and so achieve a win -... Learn about: Team Development, Human Behaviour, Delegating Skills...

...information and how to book a place/s Participants will experience these interactive and practical sessions: Examples of poor pitches and why they didn’t work... Learn about: Influencing Skills, Customer Care, Team management...

...What you learn: Understand how often we all negotiate and the benefits of good negotiation skills. Recognise the importance of preparing... Learn about: Behavioural intervention techniques, Negotiation with suppliers, Professional Sales...

...A great sales presentation does not demand that you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and services you sell and your understanding of their problems and the solutions they... Learn about: Sales Training, Sales Process, Skills and Training...

...This assertiveness / confidence building course gives you the underpinning knowledge and skills to be more assertive and confident, both in personally and professionally. You will learn how to be assertive as opposed to aggressive; you will learn to deal with difficult situations in an assertive... Learn about: Assertiveness Training, Assertion Training, Persuasion Skills...

... must be a philosophy that is practiced by all employees. Communication Skills This session will give participants an introduction to key communication... Learn about: Improve Communication, Verbal Communication, Customer Care...