Assertiveness Workshop
Short course
Inhouse
Description
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Type
Short course
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Methodology
Inhouse
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Duration
1 Day
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Start date
Different dates available
Assertiveness is a skill that enables us to communicate our needs, wants and feelings clearly. Most of us have been in situations where our reactions were not appropriate. Assertiveness is not aggressive or manipulative behaviour but a tool to help us relate to others and so achieve a win - win solution to problems. Suitable for: This is an interactive workshop and is suitable for anyone who has to deal with people in a working environment.
Important information
Government funding available
Facilities
Location
Start date
Start date
Reviews
Subjects
- Assertiveness Training
- Negotiation Skills
- Influencing Skills
- Persuasion Skills
- Delegating Skills
- Self-esteem
- Communication Skills
- Leadership
- Human Behaviour
- Team Development
Course programme
Assertiveness is a skill that enables us to communicate our needs, wants and feelings clearly. Most of us have been in situations where our reactions were not appropriate. Assertiveness is not aggressive or manipulative behaviour but a tool to help us relate to others and so achieve a win - win solution to problems.
Course Content
- What is assertiveness
- Controlling reactions
- How to be assertive
- Saying 'NO'
- Negotiating a solution
- Practical work
- Self development plan
Assertiveness Workshop