Influencing Skills inhouse

...The training course focuses on helping people understand their new role, identify strengths and development areas and provide a set of tools (tips, tactics, skill processes) that helps them adapt their managerial ability to become better Supervisors / Team Leaders. Suitable for: Supervisors,... Learn about: Team Training, Team Building, Skills and Training...

...Become proficient in your business communications by developing your questioning and listening skills. Interactions within the workplace are critical to understanding, trust and performance levels of staff. This course will provide advanced communication skill training in an interactive... Learn about: Influencing Skills, Communication Training, Negotiation Skills...

...On this course we will look at the existing skills of participants in a non threatening environment and improve them to achieve desirable outcomes... Learn about: Ethical Influencing, Personal Strengths, Stages of Negotiation...

... To understand and be able to select the strategies and techniques for influencing To practice and get feedback on your personal influencing style. Suitable for: All those who want to enhance their influencing skills... Learn about: Team Motivation, Communication Skills, Influencing Strategies...

...To provide delegates with an understanding of learning and to develop skills in one to one and group training. Suitable for: Any employee who has responsibility to train others. It can be as applicable to on-job trainers who train adhoc on a 1-1 basis as well as the group training instructor... Learn about: Skills and Training, Skills Communication, Training coordination...

... Questioning and listening skills Meta model Message management Delivering difficult messages Holding effective meetings Module Six - Inspiring and Influencing... Learn about: Team Training, Influencing Skills, Strategic Planning...

... Training gives people an understanding of the dynamics of influencing people... Learn about: Customer Service, Effective Communication, Assertive Behaviour...

...In this highly practical and enjoyable training course you will learn the practices and techniques to refine your powers of persuasion and selling skills so that you get what you want. This training programme is typically delivered in English. Translators can be provided at an additional... Learn about: Customer Manager, Problem Solving, Delegating Skills...

...The course aims to highlight the role of the leader of groups and develop the delegate's key skills in implementing leadership. Suitable for: Supervisors, Team Leaders or Managers... Learn about: Communication Skills, Influencing Skills, Skills and Training...

...This workshop concentrates on polishing each person’s presentation performance rather than how to design, prepare and structure a presentation which is covered in the Effective Presentation Skills workshop. Numbers are kept low in order to enable everyone to receive individual feedback and coaching... Learn about: Skills and Training, Practical presentation, Presentation Skills...

... for: This course is designed for anyone in any type of organisation who needs to possess and develop a skill set that helps them to achieve positive results from their interaction with others, whether internal upward or downward management or communication with clients... Learn about: Human Psychology, Influencing and negotiating, Work climate...

...How effective are your team in selling over the phone? In this stimulating two-day course, telephone sales people will learn the core skills to be highly successful in their roles. This training programme is typically delivered in English. Translators can be provided at an additional cost. In order... Learn about: Closing Skills, Negotiation Skills, Sales skills...

...Our Customer Service programmes will give your people a ‘fair’ advantage when dealing with customers, gaining immediately usable skills which increase their confidence in creating two-way relationships, the keystone of excellent customer care. Impact Factory provides just about any kind of customer... Learn about: Negotiation Skills, Customer Retention, Influencing Skills...

..., which are covered in Effective Presentation Skills workshop. Numbers are kept low in order to enable everyone to receive individual coaching and feedback to improve their technique and style. There will be a practical element to the workshop and each participant will receive a DVD of their practice session together... Learn about: Professional Speaking Skills, Practical session, Skills and Training...

... new to negotiating or wanting to hone their negotiating skills... Learn about: Listening and understanding, Persuasion Skills, Communication Skills...

...Do you want to learn how to enhance your skills as a leader? Do you want to improve your communication skills? If the answer is yes, this course is right for you. Specifically designed for women in leadership, this professional development programme will equip participants to identify... Learn about: Communication Skills, Leadership for women, Team Motivation...

...Individuals build the skills required to deliver excellent customer service and build customer loyalty. Customer Service Learning Track: Customer Service Basics, Customer Service Management. The modules offered in this bundle (listed in the syllabus) can also be taken as individual courses... Learn about: Influencing Skills, Communication Skills, Customer relationship...

.... This workshop focuses participants on the need to understand the range of customer viewpoints so that they realise the impact of their own behaviour and attitude when dealing with customer service situations. They will learn the key knowledge, practise the skills and develop the attitudes needed to... Learn about: Business Success, Key Skills, Negotiation Skills...

... to maximise your inter-personal skills. At the end of the course, the participants have increased confidence to communicate effectively in and outside their organisation is enhanced. Suitable for: This is an essential course for anyone who wants to learn how to communicate with the people they... Learn about: Effective Communication, Constructive Criticism, Delegating Skills...

...This toolkit builds the skills sales people need to conduct effective and successful online demos and sales calls. Course Title & Course Result... Learn about: Sales Coaching, Sales Training, Sales Techniques...