Personal Development inhouse

...Birmingham and London we specialise in office team building training and corporate team building workshops. Designed for business, government and non-profit...

...confidently and precisely. Ask the right questions for the right reasons. Discover what you know about yourself and how others think of...

...Staff needing to improve their negotiating ability.. Those who have to negotiate terms and conditions etc · All people involved in the buying process...

...of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched-on and capable...

..."I can recommend Bryan without hesitation as the most effective trainer I have worked with during my 30 odd years in HR/Personnel management... Learn about: Public Speaking, Presentation ppt, Structural Design...

...question and guide a coachee. Ask questions to maximise the efficiency of the coaching session, raise awareness and open up new possibilities...

...designed to provide the framework in which groups can be facilitated for maximum effectiveness. The programme is designed to enable managers to maximise...

...of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched-on and capable...

...tactics, skill processes) that helps them adapt their managerial ability to become better Supervisors / Team Leaders. Suitable for: Supervisors... Learn about: Skills Communication, Team Building, Skills and Training...

...Mind Map to increase your creativity, memory and knowledge capturing productivity. Approach creativity in a step-by step process and use proven practices...

...receptionists.. customer services personnel. · those wishing to explore our telephone concepts · staff needing telephone training · receptionists · customer services personnel...

...of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched-on and capable...

...face to face or telephone contact. "I can recommend Bryan without hesitation as the most effective trainer I have worked with during my 30 odd years in HR/Personnel management... Learn about: Customer Service, Telephone Skills, Client Management...

...Use a negotiation strategy that moves you closer to a win/win outcome. Prepare for negotiation by following a step-by-step approach and set your critical limits...

...Everyone who is involved in selling by telephone. Effective selling by telephone Features The Telesales Marketing Opportunity · recognising the power...

...young people in all child care settings. The course will benefit all carers who work with children and young people in all child care settings. Active...

...Suitable for: All staff members who use the telephone as part of their normal duties. This course is particularly appropriate for Contact Centre staff... Learn about: Customer Care, Telephone management, Assertive Behaviour...

...Prepare your story, understand what you want to show and record it. Design high-impact slides that deliver your message efficiently. Deliver your presentation...

...own confidence and ability in getting appointments.. Support people who are responsible for getting appointments for sales people. · Sales people wishing...

...Those role involves coaching learners in the workplace Those role involves coaching learners in the workplace Course Title: Coaching Learners in the Workplace Overview...