-
All
-
Online
-
Filters
-
Location
-
Type of studies
-
+ Filters (1)
Inhouse Customer Management Inhouse
-
I recently completed the Customer Service Level 3 with Distinctive Training. I would like to start by saying that I am so grateful to Distinctive Training for giving me this opportunity and broadening my horizons, allowing and helping me to begin this journey of realising my academic potential. I have truly enjoyed the course and I am about to get a full-time job thanks to this qualification. It has been very importante for me.
← | →
-
During the whole course I had the support of a training assessor. I also had some visits to workplaces.
← | →
- Short course
- Inhouse
...These qualifications will help employers and employees achieve and demonstrate total quality, as part of a continuous customer service improvement programme. Suitable for: Individuals who deal with a variety of customers either internal or external to the organisation...
...These qualifications will help employers and employees achieve and demonstrate total quality, as part of a continuous customer service improvement programme. Suitable for: Individuals who deal with a variety of customers either internal or external to the organisation...
-
I recently completed the Customer Service Level 3 with Distinctive Training. I would like to start by saying that I am so grateful to Distinctive Training for giving me this opportunity and broadening my horizons, allowing and helping me to begin this journey of realising my academic potential. I have truly enjoyed the course and I am about to get a full-time job thanks to this qualification. It has been very importante for me.
← | → see all
-
During the whole course I had the support of a training assessor. I also had some visits to workplaces.
← | → see all
- Training
- Inhouse
...To demonstrate that how you behave affects the way in which others behave towards you, illustrate the positive effect you can have on customer perceptions, enable you to develop a better understanding of what your customers need from you, and how to meet those requirements. Suitable for: All those...
- NVQ
- Inhouse
...PRESENTATION If you've got formal customer service training and qualifications you are an asset to any modern business. An NVQ in Customer service...
- Short course
- Inhouse in Newbury
- 1 Day
...Learn effective customer service skills in this interactive in-company training course aimed at improving important interpersonal skills necessary to provide good customer service. Participants will develop the skills to offer exceptional services and become empowered to provide effective solutions...
- Short course
- Inhouse
- 1 Day
...In this lively, practical course, you will learn from a writing specialist all about putting people first in your letters. You will also discover how to handle even the most difficult customers, minimising the risk of escalating problems and maximising the potential for good will. Suitable...
- NVQ
- Inhouse
... Level 2 NVQ in Customer Service, candidates must achieve 7 units made up of 2 mandatory units and 5 optional units, at least one unit from each theme...
- NVQ
- Inhouse in Birkenhead
...To gain more knowledge and skills on customer service. Suitable for: Designed for those who are responsible for the delivery of customer service, but who also have to monitor and develop the quality of customer service given, and who may be in charge of their own department or team...
- NVQ
- Inhouse
- 3 Months
...The course covers a number of topics, including delivering reliable customer service, developing customer relationships and resolving customer problems. Suitable for: These courses are for individuals who already work with customers in any type of business environment. You will need an ID...
- Course
- Inhouse
- 2 Days
... An overview of the key elements of HSG65 ('Successful health and safety management' HSE Guidance) An understanding of how risk assessment, safe systems of...
- Course
- Inhouse
- 1 Day
...®Assess their individual CRM performance. ®Identify the link between customer care and business strategy. ®Interact with customers in an effective and professional manner. ®Maximise the potential for ongoing sales and increased customer order value. Suitable for: This course is aimed at sales teams...
- Training
- Inhouse
- 1 Day
...Recognise the importance of CRM to business success, identify where CRM fits in to the product and brand. Suitable for: All staff who work directly or indirectly with customers either on the phone or in person...
- Short course
- Inhouse
- 1 Day
...To introduce delegates to the principles customer relationships.. To recognise the total value of customer.. To increase the loyalty and spend of customers.. To help delegates use technology to help. Suitable for: Business professionals...
- Course
- Inhouse
- 1 Day
...A one-day workshop to build on the basic concepts of. customer care, to show exactly how to maintain customer. loyalty, with new ideas that really work! Suitable for: Experienced managers and team leaders who wish to. explore proven concepts and are seeking to increase. business results through...
- Short course
- Inhouse
- 1 Day
...Despite every strategy of the organisation the customer will typically only see the frontline employee. So how can you and your team improve the service you provide for your internal and external customers? In this workshop we cover the core aspects of customer care, helping employees across...
- Short course
- Inhouse
- 1 Day
...To understand the benefits of good customer care and to develop key skills when in contact with customers. Suitable for: Tailored to all levels...
- Short course
- Inhouse
...Suitable for: Would you like to work in Customer Service, Retail?...
- Training
- Inhouse
- Intermediate
- 1 Day
...Become a fully proficient Customer Service service adviser with this intense workshop. You'll learn how to deal with difficult and challenging situations, the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face... Learn about: Customer Retention, Customer Service, Customer Care...
- Course
- Inhouse
... and management of a business. Correct customer service helps define what a customer can expect and to remind management and employees of the challenges...
- Short course
- Inhouse
- 1 Day
... over the confidence threshold. Suitable for: This unique programme is invaluable for anyone who deals with customers and is a vital under-pinning for other customer-facing skills, eg, sales, account management, customer service...
- NVQ
- Inhouse
...Help your staff build on personal strengths by focusing training and development on the areas in which personal development is required. Develop specific customer service skills within the natural work environment. Recognise the competencies and skills required to provide effective levels...