Courses in Inverness

...Course review: HABC Level 2 Award in Upskilling Door Supervisors qualification. In March 2012 the SIA announced the intention to require existing... Learn about: First Aid, Door Supervisor, Skills and Training...

...Tips and techniques - When to intervene - When you should raise a query - Developing consistency and maintaining corporate style - Common errors to look out... Learn about: Raising a Query, Role of Proofreader, Tips and Techniques...

...to positive ways of thinking and talking Take control through positive body language techniques Use an influential style of behaviour for getting ideas... Learn about: Positive Body Language, Resolving Issues, Achieving Results...

...course is designed to equip delegates with the fundamental. Suitable for: This course is ideally suited for Managers, supervisors, personnel staff...

...The center is able to offer this course at varying managerial levels... Learn about: Balance Sheet, Revenue Expenditures, Capital Expenditures...

...how to use it Using body language and non-verbal communication to your maximum advantage Understanding the motivations of others How others use their learning... Learn about: Maintaining Trust, Conflict Strategies, Convincing Others...

...This course will cover all the steps of planning and preparing your presentation. Participants will learn how to identify resources and gather information... Learn about: Building Confidence, Body Language, Oratory Techniques...

...has extensive experience in design and delivery of presentation skills training and has a thorough knowledge in the practical use and capabilities of MS PowerPoint...

...ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers... Learn about: Key Skills, Presenting Ideas, Communication Skills...

...They have been successfully delivering training to both public and private sector organisations for over twelve years and previously held a number of senior... Learn about: Sales Process, Selling a Product, Telesales Structure...

...· Communication plan examples · Tips for writing a project definition · Types of documentation · Setting goals and objectives · Managing the workplan ·... Learn about: Managing Risk, Stakeholder Management, Roles and Responsibilities...

...whether a factory, warehouse or office which may contain asbestos products, you need to consider risks of exposure to people using, or doing works in the building... Learn about: Assessing Risk, Managing Asbestos, Inspiring Others...

...The trainer for this course is a Fellow of the Chartered Institute of Personnel Development and holds a variety of coaching and NLP (Neuro Linguistic Programming)... Learn about: Creating Positive Work Environment, Establishing Boundaries, Team Action Plans...

...By the end of this course each delegate will be able to: - Describe how the training needs analysis fits into the performance management process... Learn about: Evaluation Procedures, Analysis Training, Identifying Issues...

...learning and experiencing different methods of facilitation and communication skills to get results. The trainer for this course is a Fellow of the Chartered... Learn about: Effective Facilitation, Building Rapport, Different Language Styles...

...different approaches to convey different messages · Complaints, apologies, getting action, requesting information · Practical exercises · Basic Grammar... Learn about: Letter Writing...