Courses in Inverness

...provide candidates with a wider range of non-violent options for dealing with the most common scenarios involving physical contact in licensed premises... Learn about: Training First Aid, First Aid, Physical Intervention...

...Delegates will enjoy a lively and stimulating day involving several group discussions and exercises. Individual feedback will be provided for each delegate... Learn about: Role of Proofreader, Tips and Techniques, Maintaining Corporate Style...

...sector organisations for over twelve years and previously held a number of senior management positions in industry. All delegates who successfully complete... Learn about: Dealing with People, Assertive Behaviour, Positive Body Language...

...Sometimes employees need help because they are under stress, bereaved or experiencing personal or work related problems. Cosensa's counselling skills training...

...This course will particularly benefit those who would like to become more familiar with financial documents and terminology, and understand each of these aspects better... Learn about: Capital Expenditures, Expense Control, Balance Sheet...

...starting point for your development journey; helping you understand where you are now, so you can be sure you're heading in the right direction... Learn about: Convincing Others, Matrix Management, Conflict Strategies...

...Body language - techniques and examples of its use by experts - Oratory techniques and crucial points to remember - Using different resources and aids/when... Learn about: Building Confidence, Body Language, Oratory Techniques...

...has extensive experience in design and delivery of presentation skills training and has a thorough knowledge in the practical use and capabilities of MS PowerPoint...

...Nine key skills areas - Communicating more effectively on an individual and group basis - Using different styles of language to build rapport... Learn about: Speaking Clearly, Sentence Structure, Presenting Ideas...

...opportunities with customers on the phone. The trainer for this course has extensive experience in design and delivery of sales related training programmes... Learn about: Incoming Calls, Telephone Etiquette, Selling a Product...

...This one day project management training course provides an introduction to the principles of Project Management. No prior knowledge or Project Management experience is assumed... Learn about: Managing a Workplan, Managing Risk, Setting Goals...

...of what asbestos is, where it can be found and the way that it should be managed. It provides advice on carrying out quantitative risk assessments in accordance... Learn about: Practical Experience, Assessing Risk, Quantitative Risk Assessments...

...The purpose of this course is to increase the awareness and knowledge of managers and team leaders on the topic of workplace bullying and harassment... Learn about: Types of Bullying, Relevant Legislation, Personal Objectives...

...in design and delivery of training needs analysis training. The trainer has been successfully delivering HR related training programmes to both public... Learn about: Information Gathering, Business Shortfalls, Analysis Training...

...Course Objectives: Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively... Learn about: Different Language Styles, Effective Communication, Taking Control...

...and proof-reading tips · Punctuation · Common grammatical errors to avoid · Editing and checking the finished document · Minutes · How to draft effective... Learn about: Letter Writing...