ISEB Organisational Context

Course Overview

Organisational Context is delivered by trainers who bring their substantial experience of practical knowledge to the programme. The course is exercised based and a comprehensive manual, containing detailed information about business analysis techniques and providing references for further reading, is supplied as part of the course.

ISEB qualifications
This course prepares candidates to sit the examination for the ISEB Certificate in Organisational Context. This involves a one-hour, open book examination that may be taken at the end of the course or at a public examination session. The certificate in Organisational Context is a core module for the ISEB Diploma in Business Analysis .

Course Content

Law and Government

• Criminal and civil law
• The legislative process in the UK

Business organisations

• Public sector organisations
• Private sector organisations
• Not-for-profit organisations
• Start-up organisations
• Business drivers

Organisational structures

• Departmental
• Project
• Matrix

Functional areas

• Functional divisions within organisations
• Sales and marketing
• Production/service delivery
• HR
• IT
• The finance function - the role of finance and the use and interpretation of the balance sheet and profit and loss account

Management accounting

• Investment appraisal
• Budgeting
• Cash flow forecasts
• Costing approaches

Costing

• Fixed and variable costs
• Absorption and marginal costing
• Standard costing

Financial reporting and analysis

• Profit and loss account
• Balance sheet
• Financial ratios

Legislation

• Anti-discrimination
• Software contracts and liability
• Intellectual property rights
• Data protection, privacy and freedom of information
• Internet issues
• Computer misuse