Key skills courses

...Successful selling is about building rapport with the buyer, understanding their needs and wants and providing a product or service that matches their need. To be effective a sales person needs confidence, great communication skills and to be able to follow a sales process that moves the...

...This fast-moving and highly participative1 dayworkshop is packed with insights, tools and techniques and provides focused coverage across a range of interpersonal skills. The training is particularly relevant for individuals seeking to further develop their interpersonal skills in relation...

...Suitable for: Delegates looking to improve and manage their coaching skills...

... are key competencies required for most roles. Excellent communication skills can open doors to more career opportunities and conversely limit the scope...

...Successful neogitation is essential when striving to reach agreements, overcome performance obstacles & achieve successful mutual outcomes. This workshop is aimed at developing key negotiating skills, approaches & attitudes & is suitable for any staff who need to negotiate resources, specifications...

...The course is an interactive Workshop with a balance of instruction, information and practical application of skill. Delegates will discuss...

...Selling Skills About the Course Who is the course for? This course is for people who sell products or services on a face to face basis as...

... objectives. How to move forward on the basis of mutually agreed areas. How to handle difficult situations and defuse conflict. The importance of finishing on a high. Suitable for: Anyone who has ownership of the appraisal process or who has to deliver appraisals. As it covers the skills needed and gives...

...This workshop will help participants: Understand the steps necessary to avoid and prevent unlawful discrimination at work. Identify the key legal principles they need to understand in order to provide advice and guidance. Use key counselling skills with confidence. Structure a conversation within...

...Develop the key people management skills to ensure success in your supervisory role. Suitable for: Supervisors, Team and Section leaders...

... problems and solutions - Structuring the review session - Key appraisal and review skills - Skills practice This course forms part of our Managing...

... plans and future training. This course will identify the benefits of the appraisal process and give participants the skills required to plan an effective...

...Suitable for: Those involved in conducting an appraisal on a member of staff this includes people that have never conducted an appraisal interview, and those that have conducted an appraisal, but want to brush up on their skills and ensure they are getting the most out of this process...

... objectives. How to move forward on the basis of mutually agreed areas. How to handle difficult situations and defuse conflict. The importance of finishing on a high. Suitable for: Anyone who has ownership of the appraisal process or who has to deliver appraisals. As it covers the skills needed and gives...

... skills and formulate action plans to take back in to the workplace. This course is designed...

...This course is aimed at young people, the unemployed, and those facing or received redundancy to provide key skills and techniques to secure a...

...Improve skills to help those who aspire to become better at what they do through motivational mentoring and coaching. Suitable for: Those who want to maximise potential in both individuals and teams...

... in a wide range of vocational sectors · Focus on the development of the major key skills and the wider key skills in an employment context, such as improving...

...This workshop will help participants: Understand the steps necessary to avoid and prevent unlawful discrimination at work. Identify the key legal principles they need to understand in order to provide advice and guidance. Use key counselling skills with confidence. Structure a conversation within...

...Suitable for: New managers or recently appointed managers who need to equip themselves with the key skills and techniques to manage the many work and people related challenges...