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Key skills courses
- Postgraduate
- Online
- Different dates available
- 1 Year
... their management competencies to the complex and changing business environment in order to drive organisational growth. Upon completion of this programme, students will be able make informed decisions at middle and senior levels of management. This program will equip students with the necessary skills and advanced... Learn about: Project Management, Business and Management, Resource Management...
- Course
- Online
- Intermediate
- Different dates available
- 260h
... course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints in an effective and beneficial manner. Key topics include... Learn about: Customer Manager, Customer Service, Service Operations...
- Course
- Online
- Advanced
- Different dates available
- 23h
.... In this course, you will be equipped with useful information on leadership skills as we will help you learn through a meticulous process we developed to help people put an end to your struggles to become a leader. This course will surely make your Management Style work for... Learn about: Project Management, Project Manager, Problems and Solutions...
- Course
- Harpenden
- 2 Days
...This workshop will help participants: Understand the steps necessary to avoid and prevent unlawful discrimination at work. Identify the key legal principles they need to understand in order to provide advice and guidance. Use key counselling skills with confidence. Structure a conversation within...
- Short course
- Stoke-on-Trent
...Suitable for: New managers or recently appointed managers who need to equip themselves with the key skills and techniques to manage the many work and people related challenges...
- Course
- Newcastle upon Tyne
...Planning and preparation. Questioning and listening. Delivering key messages powerfully. Handling awkward moments. Comparing two interviews. Leaving a good impression. Suitable for: Anyone...
- Course
- Stratford-Upon-Avon
... will leave the course with the confidence to prepare for and conduct an appraisal. Key Objectives · What is performance appraisal? · What are the benefits...
- Short course
- (3 More London Riverside)
- 1 Day
... their confidence and execution, resulting in improved team performance and morale. Key Topics The benefits of an appraisal Planning an effective appraisal...
- Course
- Online
... be overlooked. By the end of this course, students will understand the importance of positive relationships, and the need for a key person in the learning...
- Course
- Inhouse
- 4 Days
...This four-day, instructor-led course provides students with the knowledge and skills to design, deploy, and manage a public key infrastructure (PKI) to support applications that require distributed security. Students get hands-on experience implementing solutions to secure PKI-enabled applications...
- Vocational qualification
- (Alton, Hampshire)
- 1 Year
... alternates between speed practice and accuracy lessons to improve skills in both areas. The program reacts to the individual†s progress, identifying areas...
- Training
- Inhouse
- 4 Days
...This course will provide you with the knowledge, skills and confidence to train others in the skills of safer people handling and to conduct manual handling risk assessments. Suitable for staff with responsibility for the health & safety and welfare of carers, with regards to the moving...
- Course
- Online
...A broad knowledge base, continuous training and development, and a level of understanding that radiates to all children (and parents) are all key concepts within the Key Elements of Effective Practice (KEEP) statement that was published in 2005 by th...
- Course
- Carrickfergus
... acquire transferable skills suitable for life-long learning. Key Stage 3 ICT (YEARS 8-10) Pupils in these years are given one period per week in order...
- Vocational qualification
- Motherwell
- 4 Days
...This course is designed for staff with responsibility for the health and safety and welfare of carers, with regards to the moving and handling of clients and will provide delegates with the knowledge, skills and confidence to train others in the skills of safer people handling and to conduct Manual...
- Vocational qualification
- (Alton, Hampshire)
- 1 Year
... speed practice and accuracy lessons to improve skills in both areas. The program reacts to the individual†s progress, identifying areas of weakness...
- Course
- Providence (USA)
... will have learned a number of laboratory skills, such as titration, chromatography, and the use of laboratory glassware. In addition, they will have met and spoken...
- Course
- Carrickfergus
...Key Stage 3 Home Economics (Year 8-10) Pupils study two periods of Home Economics each week. Our pupils have regular opportunities to experience...
- Course
- London
... internal and external discussions. From simple extensions of a project plan to company-level commercial agreements, negotiation is a major factor in bottom-line profitability. From a personal point of view the ability to negotiate is the most financially productive skill that an individual can posses... Learn about: Sales Training, Skills and Training...
- Course
- Online
- 4h
...Building and maintaining strong relationships at work is a vital part of successful management. The Interpersonal Skills and Trust course explores the different types of relationships in the workplace, providing a clear understanding of exactly what "effective working relationships" are - and...
- Course
- Online
- Intermediate
- Different dates available
- 12 Months
...The PD Pack for Managers gives you your own course library of the most in demand skills for managers at all levels. You'll receive instant access to ten self-paced, online short courses with up to 12 months to complete the courses. Each course includes engaging, highly practical and... Learn about: Negotiation Skills...
- Course
- Inhouse
- 1 Day
... about features, advantages and benefits Outcomes Delegates may be asked to complete a personal action plan to identify key changes to implement and skills...
- Short course
- Edinburgh
- Intermediate
- 2 Days
... of challenging situations. To handle performance issues constructively and with increased confidence. To carry out coaching sessions and provide performance enhancing feedback. Suitable for: Anyone in a management role who would like to learn new skills or to update their existing and improve performance... Learn about: Management Development, Coaching Skills, Discipline and Grievance...