Courses in Leicester

...the basic principles of improving production and reducing waste in a manufacturing environment. Course Content • Discover the first two "ages"...

...Further Development ILM Team Leader courses; Developing people; Managing projects; Dealing with conflict...

...Identifying reasons for change. Identifying and planning activities and resources to achieve change. Communicate and promote plans for change effectively...

...wishing to progress onto the ILM Level 3 Awards. Those working in a role of team leader with responsibilities for developing and managing others...

...Anyone who needs to communicate effectively in the workplace to achieve results, and those with little or no formal training in communication. Course Content...

...delivery skills Deliver a presentation Further Development Effective communication; Assertiveness...

...Course Content How to set SMART objectives to prioritise own work Time management techniques Urgency vs. importance when prioritising Personal objectives...

...causes of problems as they arise Select, plan and implement appropriate solutions Handle crises effectively Further Development ILM Team Leading courses...

...message The effects of other peoples demands on you Stress in the workplace and how to identify improvements Conflict resolution and diffusing potential...

...Anyone who holds or attends meetings on a regular basis, enabling them to actively participate and maximise their contribution. Course Content The purpose...

...the correct business image Identifying customers and their needs Building confidence using the telephone Communication skills Handling difficult customers...

...situation Range of learning styles and how to select the optimum style for individuals Relevant feedback techniques Methods to evaluate effectiveness...

...and interpret the Regulations involved in Abrasive Wheels How to structure and select the wheels Understanding the safe operations involved in using abrasive wheels...

...Suitable for: Those people involved in the testing of portable appliance equipment in the. workplace. Those people involved in the testing of portable...

...and symbols Testing and isolating processes...

...principles Appreciation of workshop equipment Increasing mechanical skills and knowledge Who is it for? Aimed at experienced maintenance personnel who are electrically biased...

...chains, sprockets and brushes Basic pneumatic components functions Learning Objectives Understanding workshop safety Management of lubrication Learning...

...Suitable for: Managers, team leaders or anyone who is likely to be involved in dealing with conflict in the workplace. Managers, team leaders or anyone...

...Suitable for: Managers, directors or supervisors who want to develop their staff and enhance workplace performance. Managers, directors or supervisors...

...and review techniques Simple ways to recognise, investigate and analyse problems Monitoring and review techniques Learning Objectives Agreeing scope...