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PTP course was amazing, 'Winning more Business on the telephone'. Tracey Richards was an amazing trainer, she was really helpful and she taught the course in a great manner. I would surely recommend the same to all.
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- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- July
...Understand the importance of managing poor performance and behavioural problems within the team. Understand and develop confidence in the skills required... Learn about: Managing Poor Performance, Importance of Managing, Questioning skills...
...Understand the importance of managing poor performance and behavioural problems within the team. Understand and develop confidence in the skills required... Learn about: Managing Poor Performance, Importance of Managing, Questioning skills...
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PTP course was amazing, 'Winning more Business on the telephone'. Tracey Richards was an amazing trainer, she was really helpful and she taught the course in a great manner. I would surely recommend the same to all.
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- Course
- Online
- Different dates available
- 16h
...This course will equip anyone with the essential leadership and people management skills. This course is for relatively new leaders and directors... Learn about: Basic Influencing Skills, How to Lead and Influence People, A Personal Inventory...
- Course
- Online
- Beginner
- Different dates available
...New supervisor or future supervisors could be trained with right skills and training if you are willing to learn. This will lead to your future success... Learn about: Time and Your Energy, Manage Your Time and Your Energy, Leadership & Managing People...
- Course
- Inhouse
- Beginner
...Objectives To analyse and increase understanding of the techniques of effective listening. Discuss the skills of communication and focus on the art of active listening... Learn about: Communication Training, Social Skills, Skills Communication...
- Short course
- Inhouse
- 1 Day
...Recognise Tactical Approaches used when interacting with others that may lead to conflicts and take appropriate steps to avoid a conflict developing...
- Course
- Online
- Beginner
- Different dates available
...prepare for an exam or career through home study. What's more, because the distance learning level 2 award Fire Warden course is a fully comprehensive course... Learn about: Fire Safety, Education in, Distance learning...
- Course
- Online
- Intermediate
- 5h - 1 Year
...making it suitable for a wide range of industries and roles. Learners will explore essential topics such as leadership styles, team motivation... Learn about: Decision Making, Team Training, Management Development...
- Course
- Inhouse
- Beginner
- Different dates available
...Team Leaders or First Line Managers "I can recommend Bryan without hesitation as the most effective trainer I have worked with during my 30 odd years in HR/Personnel management... Learn about: Team Leader, Skills and Training, Team Training...
- Short course
- Inhouse
- 1 Day
...that helps to motivate the appraisee and maximise information transfer. Use appropriate reward and ranking systems that increase appraisees' motivation...
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It was excellent i reallt enjoyed it
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Excellent
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- Training
- (Ilford)
- 4 Days
...qualifications needed either in finding employment or obtaining the necessary qualifications in specialise line of works.4 days training,exam and certification...
...qualifications needed either in finding employment or obtaining the necessary qualifications in specialise line of works.4 days training,exam and certification...
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It was excellent i reallt enjoyed it
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Excellent
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- Course
- Online
- Intermediate
- 13h - 1 Year
...mentoring styles, communication strategies, and feedback techniques, all delivered through clear and engaging online study. Learners discover how to build rapport... Learn about: Communication Training, Coaching Skills...
- BTEC
- Online
...for CPD that is widely recognised and valued What will I learn? You will learn about: principles of management & leadership; quality management in an organisation... Learn about: Skills and Training, IT Management...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
..."I can recommend Bryan without hesitation as the most effective trainer I have worked with during my 30 odd years in HR/Personnel management... Learn about: Influencing Skills, Communication Skills, Skills and Training...
- Training
- Inhouse
- 2 Days
...Managers who attend this course may have previously attended a short basic supervisory or introductory management programme. Those who have full management...
- Course
- Online
- Intermediate
- 6h - 1 Year
...communication, motivation, and performance improvement strategies. Learners will gain a clear understanding of the differences between coaching and mentoring... Learn about: Coaching Skills...
- Course
- Devonandanother venue.
- Exeter
- 2 Days
...Existing leaders are likely to have a small team and have decision-making responsibility for day to day operations. An introductory level course...
- Short course
- Edinburgh
- Intermediate
- 1 Day
...key skills that will assist supervisors in their carrying out their role day to day. There will be ample opportunity for discussion and for addressing... Learn about: People Management, Feedback skills, Delegation Skills...
- Training
- Northampton
...Management Leadership & Skills Training Our successful Management Skills Training Portfolio is based around National Standards and linked to Best Practice...
- Course
- Online
- Intermediate
- 2h - 1 Year
...and motivational approaches that support effective team management. Through engaging video-based learning, participants will gain a clear understanding... Learn about: Team Leadership, Team Training, Emotional Intelligence...
- Training
- Inhouse
- Beginner
- Different dates available
...How long is the course? It is recommended this course is undertaken over a one or two day period. However, a half day introductory course is available covering the basic modules... Learn about: Management Planning, Problem Solving, Appraisal Skills...
- Course
- Online
- Intermediate
- Different dates available
...You'll benchmark your managerial skills, raise your profile in your organisation, and drive real organisational change. This course is designed for mid-level... Learn about: Leadership behaviour, Leadership Styles, Critical Thinking...
- Short course
- Inhouse
- 1 Day
...organisations in these challenging times is the need to undergo periods of operational and/or departmental change often resulting in staff being disestablished...
- Course
- Online
- Intermediate
- 4h - 1 Year
...and performance-driven coaching models used in professional environments. Learners will gain a strong understanding of how to support leadership development... Learn about: Coaching Skills, Emotional Intelligence, Decision Making...