Managing Employee Performance

For managers, one of the most challenging aspects of the work is the performance review meeting. This short face-to-face interview is so often the source of conflict, and lasting disappointment, that many managers seek to avoid it altogether.


But Performance Management is much more than this meeting with your people. Performance Management involves a much wider and ongoing process of helping your people achieve their potential, while contributing towards the overall success of the organization.


Good review sessions need to be planned, and structured in such a way as to enable free flow and open exchange of feedback, and opinions. In this course, you will learn techniques to plan for and manage employee performance, and the communication and other techniques required to manage the performance interview.