Mouse Training courses

...Involve the user in problem solving Manage emotions and stress Develop a reputation for excellent customer care on your helpdesk...

...This course aims to improve our effective use of time. By the end of this course, delegates will understand the concepts of time management and the factors...

...This course destroys the myth that "to do" list are the most effective method of time management and demonstrates how to achieve extraordinary results...

...skills Appreciate the benefits of improved communication skills, and the importance of confidentiality in certain matters Define their personal behavioural...

...By the end of this course delegates will be able to: Be aware of the key stages in the negotiation process. Understand the characteristics of successful negotiators...

...Course Outline What is an interview Planning and preparing Listening and observing Questioning and probing Assessment and decision making Selection Interview...

...as well as being a significant investment. Getting the process right can lead to low turnover and high productivity, haphazard recruitment selection... Learn about: Recruitment and Selection...

...and how to observe behaviour Define the ratings system Understand the pitfalls of assessing performance against a ratings system Assess performance based...

...Appraisal Interviewing 2 is a follow-on course from Appraisal Interviewing 1. By means of role-play, discussion, practical exercises and formal input...

...make the most of the human resources available to them. An appraisal interview is a planned discussion between manager and member of staff to review progress...

...process and evaluation of effectiveness. The effectiveness of training depends on the trainer's ability to transfer knowledge and understanding...

...achieving the best outcomes Working as part of a team Your individual action plan Communication Styles & techniques for success Problem resolution & follow...

...plan Bridging Phrases Answering the question and getting your point across Turning questions around to benefit you Mock interviews (Media Training course only)...

...update tasks Team assign Team status Advanced Formatting Using and Applying Templates Project Server Overview A brief demonstration and overview of using Project Server...

...and Editing Data Working in Data Entry Mode Sorting Data, Finding & Replacing Data Hiding and Unhiding Fields Importing & Linking Data Importing from Access...

...Web Graphic Optimizing Web Graphic File Formats Optimizing Images Hotspots Creating Hotspots Assigning Links to Hotspots Slicing and Roll Overs Slicing Rollovers...

...Excel Charts / Graphs Using the Chart Wizard Editing and Formatting charts Saving custom chart types Setting a default chart type **All the Excel... Learn about: MS Excel...

...of a sub routine Key Words Navigation in a Module Editing in a module Use of Function Keys Run subroutines together Menu, Visual Basic Toolbar... Learn about: MS Excel...

...Finish to Finish and Start to Start Avoiding Dangling Tasks Theory of Critical Path Applying a Critical Path Slack Time Project Calendar Default working...

...Objects to Tasks or Dates Showing / Hiding Embedded Objects Adding Hyperlinks Internal Hyperlinks Links to Word Bookmarks Links to Excel Range Names Hyperlink...