Mouse Training courses

...excellent communication skills, questions for effective trouble shooting, defusing customer frustration, building user confidence, guiding difficult conversations...

...motivation The Importance of Personal Goals SMART goals Accomplishing goals Personal action plan, Planning Time Prioritisation Eisenhower grid Daily planning...

...Planning Effective Project Management The Weekly Planning Process Understand how to balance responsibilities and actions using categories for improvement...

...developed on the programme. Delegates rate themselves at the start and finish of the course to establish the extent to which they have benefited from the course...

...From a personal point of view the ability to negotiate is the most financially productive skill that an individual can possess. Course Outline Introduction What is negotiation?...

...rapport Gestures and facial expressions Posture and movement...

...as well as being a significant investment. Getting the process right can lead to low turnover and high productivity, haphazard recruitment selection... Learn about: Recruitment and Selection...

...which covers best practice in undertaking the appraisal interview. The course makes use of discussion, exercises and role-plays to get the message across...

...Appraisal Interviewing 2 is a follow-on course from Appraisal Interviewing 1. By means of role-play, discussion, practical exercises and formal input...

...Definitions and objectives Specific aims Benefits of an appraisal scheme What an appraisal is not or should not be Appraisal forms The Structure of...

...process and evaluation of effectiveness. The effectiveness of training depends on the trainer's ability to transfer knowledge and understanding...

...achieving the best outcomes Working as part of a team Your individual action plan Communication Styles & techniques for success Problem resolution & follow...

...the Media What's their agenda/angle What's your agenda/angle Knowing your rights Interview Techniques How they differ What information you need to supply...

...The course will build on the introduction training course. Suitable for: Existing users of Project or those whom have been self taught. Existing users...

...you through the fundamentals principles of Access and leave you with a functional knowledge of the necessary skills for today’s workplace. Course Contents...

...Elements Navigating in Fireworks Creating Vector Graphics Vector Drawing Tools Drawing Basic Shapes Modifying Vector Graphics Vector Image Effects Combining...

...Excel Charts / Graphs Using the Chart Wizard Editing and Formatting charts Saving custom chart types Setting a default chart type **All the Excel... Learn about: MS Excel...

...Keyboard Shortcut, Custom Toolbar Button, Custom Menu Item, Forms Toolbar executing Visual Basic Language Rules Theory of Object Properties and Methods... Learn about: MS Excel...

...Hours & Week Altering Hours of Working Day Setting additional Non-Working Days e.g. Bank Holidays Creating New Calendars Resources People, Rooms...

...and Applying Templates Project Server Overview A brief demonstration and overview of using Project Server Time: The course starts at 09:30 and runs until 16:30...