Negotiation Skills
Course
In Manchester, Birmingham, Nottingham and 2 other venues
Description
-
Type
Course
-
Location
-
Duration
1 Day
Our working environments are increasingly demanding - winning business, managing workloads and meeting deadlines can be extremely challenging - improving your assertiveness and negotiation skills will help you manage expectations and enable you to achieve win-win outcomes with your customers and colleagues. Suitable for: This course is suitable for managers, procurment personnel, supervisors, team leaders, team members, sales and business development executives.
Facilities
Location
Start date
Start date
Start date
Start date
Start date
Start date
About this course
None
Reviews
Course programme
Negotiation Skills
Our working environments are increasingly demanding - winning business, managing workloads and meeting deadlines can be extremely challenging - improving your assertiveness and negotiation skills will help you manage expectations and enable you to achieve win-win outcomes with your customers and colleagues.
Developing more professional assertiveness and negotiation skills will help you to achieve more impact and influence with your clients, customers and colleagues!
Who Should Attend
Managers, procurment personnel, supervisors, team leaders, team members, sales and business development executives, in fact, everyone one involved in meeting and managing customer and colleague expectations will benefit from attending this course.
Benefits
Delegates attending the course will leave with a far greater understanding on the ways in which they can develop a more assertive, persuasive and influential negotiation style which will bring enormous professional and social benefits.
Programme Content
- Assertive behaviour in the professional environment
- How assertive are you - evaluating your levels of impact and influence
- Assertive language and techniques
- Negotiation - fundamental principles
- The 4 phase model of negotiation
- Negotiation styles
- Using negotiation techniques assertively
- Negotiating win-win outcomes
- Best practise, case studies, and examples
- Principles in practise - exercises and activities which will help you to practise and develop core skills and techniques
Course content and emphasis on the day is based on delegate experience and agreed outcomes.
Additional information
Negotiation Skills