Negotiation Skills

Training

Inhouse

Price on request

Description

  • Type

    Training

  • Methodology

    Inhouse

To identify the process of negotiation and practise the key skills involved. Suitable for: Sales staff who have had little or no formal training in negotiation, it can easily be adapted, however, to apply to any negotiating situation e.g. wage bargaining etc.

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Course programme

Course Content

  • What is negotiation?
  • Understanding organisations and personal needs
  • The negotiation process
  • Trial proposals
  • Gaining agreement
  • Searching for variables
  • Tactics in negotiation
  • Identifying negotiating opportunities

Learning Outcomes

  • Be able to state the difference between selling and negotiating and recognise the point in a sale where a negotiation can begin.
  • Be able to identify the key stages in the negotiation process.
  • Be able to use appropriate techniques and tactics in a negotiation.
  • Be able to use appropriately the skills of questioning, listening, and summarising in a negotiation.
  • Have identified negotiation opportunities back at work and produced a personal action plan to implement points learned.

Delegate numbers: Maximum of 12 delegates

Training Time: A one or two day training course

Additional information

Students per class: 12

Negotiation Skills

Price on request