Negotiation skills

The days of command and order in business relationships are long gone. Nowadays, day to day interaction with colleagues, customers, suppliers and other stakeholders involves some element of persuasion and influencing skills – from set piece negotiation of a new contract through to who gets the coffees today. This seminar will introduce you to a range of tools and techniques to increase your effectiveness in any negotiation situation.

By the end of this seminar, you will:
1 Have the knowledge and tools necessary to be able to conduct any negotiation confidently – collaborative or competitive
2 Understand how to make the most effective use of time available for negotiation preparation
3 Appreciate the benefits of a wide range of persuasion techniques
4 Be aware of the most commonly used tricks, traps and ploys used in negotiation and, more importantly, how to deal with them
5 Know the factors which make the difference between effective and average negotiators