Network Support Technician

Course Objective:

To learn how to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure.

Course Content:

► Communication Skills for IT Specialists – The need for IT specialists who can effectively communicate with all types of users, as well as help organizations implement and manage their growing technological requirements, continues to grow. The Communication Skills for IT Specialists course helps you communicate successfully while managing projects and people within the IT industry.

► MTA Networking Fundamentals - Is designed to provide students with an explanation and understanding of fundamental networking concepts. The MTA certification programs cover the baseline knowledge of building and managing Microsoft Windows Servers, Windows-based network operating systems, Active Directory, account management, and system recovery tools.

► MTA Security Fundamentals - Is designed to provide students with an explanation and understanding of fundamental security concepts. MTA is a new certification program that Microsoft has created specifically for students entering into the IT industry for the first time. It validates the foundational knowledge needed to build and secure Microsoft Windows Servers, Windows-based network operating systems, Active Directory, account management, and system recovery tools.

► MTA Server Administration - Is designed to provide students with an understanding and explanation of fundamental server administration concepts. This training course prepares students for Microsoft exam 98-365. MTA is a new entry-level credential from Microsoft that validates the foundational knowledge needed to take the first step toward building a successful career in technology.

► Network + - This training program prepares students to become Network+ certified. Students of CompTIA Network+ 2009 will gain the knowledge and skills necessary to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure, describe networking technologies, and basic design principles.