Newleaf Associates courses

...like to improve and develop their written communication skills. Anyone who would like to be able to write better emails, letters or reports... Learn about: Business Writing, Report Writing, Writing Skills...

...Please call or email the provider. This one day course is meant for busy professionals who want to be even more effective at work and to feel more in control... Learn about: Self management, Time management, Managing time...

...To plan and structure a presentation suitable to suit the audience and achieve desired purpose. To use various techniques to cope better with nerves and feel calmer when presenting... Learn about: Public Speaking, Presentation Skills, Giving a presentation...

...training course with on-going tutor support and encouragement. Everyone has a personal reading speed at the start and end of any course; it is not unusual... Learn about: Faster reading, Rapid Reading, Reading Skills...

...This highly practical two day course is intended primarily for new or recently appointed managers; it also serves as a valuable refresher for more experienced managers... Learn about: People Management, Performance Management, Discipline and Grievance...

...managers and others who have some remit for training and who would like to increase their confidence and ability to carry out this rewarding... Learn about: Training Skills, Facilitation Skills, Train the Trainer...

...This course aims to build your skills and confidence when dealing with customers, internal and external, and to help you gain greater satisfaction from doing... Learn about: Customer Service Skills, Behaviour styles, Complaint Handling...

...behaviour without feeling guilty or embarrassed, leading to positive outcomes for all parties. The course will also encourage self-reflection on communication... Learn about: Communication Training, Interpersonal Communication, Behaviour styles...

...The course includes some theoretical input on leaderhip styles but the emphasis is on developing an understanding of the role along with the key skills... Learn about: Feedback skills, Delegation Skills, Supervisory skills...

...build their skills and confidence. Managers, supervisors, administrators etc who are required to write reports. Definitions and purposes of reports Parts... Learn about: Report editing, Business Writing, Report preparation...

...This one day course provides skills and techniques that will enable you to get the best from meetings whether you are the Chairperson or someone attending... Learn about: Contributing at meetings, Confidence at meetings, Effective meetings...

...you do not like Making actions notes for putting assertiveness skills into practice... Learn about: Assertiveness techniques, Assertiveness skills, Assertive Behaviour...