Newleaf Associates courses

...Writing is often viewed as an onerous activity, however, with the right tools and techniques it can become more manageable and less time-consuming... Learn about: Business Writing, Spelling correction, Report Writing...

...To analyse time use and identify time wasters, unproductive habits etc. along with ways to avoid or deal with them effectively. To explore working styles... Learn about: Changing habits, Setting Objectives, Improve time use...

...You will then receive a booking form to check, sign and return. Making a presentation can be a daunting prospect for even the most confident of people... Learn about: Presentation techniques, Presentation Skills, Speaking at meetings...

...behind speed reading. To identify bad reading habits and ways of overcoming them. To read at significantly increased speeds. To demonstrate a more flexible... Learn about: Skills and Training, Reading Skills, Better concentration...

...To explore the role, skills and challenges associated with being a manager. To clarify some key managerial concepts: authority, responsibility... Learn about: Delegating Skills, Coaching Skills, Discipline and Grievance...

...To plan and design training programmes to meet specific needs. To incorporate the key principles of adult learning theory into the design and delivering of training... Learn about: Learning and Development, Training planning, Training evaluation...

...To explain the main elements of professional customer service. To identify the needs and expectations of internal and external customers. To identify... Learn about: Behaviour styles, Problem Solving, Dealing with difficult customers...

...their people skills and to get better at handling difficult 'types' or situations. Please email or call the provider. This practical one day course... Learn about: Conflict Resolution, Listening Skills, Interpersonal Skills...

...leadership style that takes into account team members and the situation To communicate with great confidence and for different purposes To deal with... Learn about: People Management, Motivation techniques, Feedback skills...

...tackling the task in several stages. Through taking part in a variety of writing exercises and receiving constructive feedback, participants are able... Learn about: Report preparation, Report editing, Plain English...

...Meetings are an essential part of business life, but they can also be the source of much frustration and wasted time. Most problems arise from behavioural... Learn about: Chairing skills, Contributing at meetings, Effective meetings...

...where you would benefit from being more assertive To practice and develop a range of assertiveness techniques e.g. how to make a request; how to say... Learn about: Assertiveness techniques, Assertion Training, Confidence Training...