Newleaf Associates courses

...Writing is often viewed as an onerous activity, however, with the right tools and techniques it can become more manageable and less time-consuming... Learn about: Letter Writing, Business Writing, Report Writing...

...To draw up personal action plans for adopting new habits. The course is suitable for anyone who would like to improve their time management habits... Learn about: Increase Productivity, Managing time, Changing habits...

...opportunity for practice and you will receive on-going coaching and encouragement from the Trainer so that you gain the maximum from the course. To... Learn about: Presentation techniques, Speaking at meetings, Giving a presentation...

...and wants to do so more effectively. Also useful for anyone undertaking a course of professional study. Please email or call the provider. This course... Learn about: Improving eyespan, Skills and Training, Faster reading...

...This highly practical two day course is intended primarily for new or recently appointed managers; it also serves as a valuable refresher for more experienced managers... Learn about: Discipline and Grievance, Motivation techniques, People Management...

...To handle difficult behaviour or unexpected situations constructively. To carry out evaluation of training through formal and informal methods. The course... Learn about: Train the Trainer, Training Skills, Facilitation Skills...

...To explain the main elements of professional customer service. To identify the needs and expectations of internal and external customers. To identify... Learn about: Customer Care, Selling skills, Customer Service...

...•To increase self-awareness, skills and confidence when dealing with difficult people. To explore People Styles and apply principles of ‘style flex' to influence others... Learn about: Difficult People, Building Confidence, Behaviour styles...

...This one day course is aimed at newly appointed supervisors or first-line managers, as well as those already working in these roles who would benefit from some formal training... Learn about: People Management, Feedback skills, Supervisory skills...

...The course looks at different types of report and what they are meant to achieve. The focus is on developing a systematic approach to report writing... Learn about: Report editing, Report writing for Management, Writing Skills...

...Meetings are an essential part of business life, but they can also be the source of much frustration and wasted time. Most problems arise from behavioural... Learn about: Handling Conflict, Speaking at meetings, Chairing skills...

...where you would benefit from being more assertive To practice and develop a range of assertiveness techniques e.g. how to make a request; how to say... Learn about: Assertiveness Training, Interpersonal Skills, Assertive Behaviour...