NVQ Norfolk

...which is usually presented in a portfolio (though your approved centre may use an alternative method). An NTS assessor will provide advice about generating...

...Mixing and matching paint colours Identifying and rectifying paint defects and faults Candidates will demonstrate their skills and knowledge by collecting...

...There are seven units in total – three mandatory and four optional: Mandatory units : Contribute to workplace good housekeeping Ensure your own actions...

...high-performance light vehicle tyres, commercial vehicle tyres, motorcycle tyres, plant equipment tyres and/or industrial equipment tyres Carrying...

...customers a positive impression of yourself and your organisation Keep the workplace clean and hygienic Keep equipment in good working order This qualification...

...goods and materials Process donated goods for resale or recycling Group 2: Promoting products to customers Help customers to choose products Provide information...

...ensure individuals’ homes are secure Manage environments and resources during clinical activities Protect yourself from the risk of violence at work Carry...

...of yourself and your organisation Equality, diversity and rights Optional units (choose four units): Clean floors manually Clean furniture, fittings...

...(IT user) Word Processing Software (IT user) Make and receive telephone calls Use office equipment...

...Suitable for: Individuals whose role involves carrying out a broad range of administrative activities, requiring a limited amount of supervision and working with some autonomy...

...reduce risks to Health and Safety (ENTO) Manage diary systems Organise business travel and accommodation Use IT systems (IT user) Use IT to exchange information...

...(UV = 10) Spreadsheet software (UV = 10) Database software (UV = 10) Website software (UV = 10) Presentation software (UV = 10) Specialist or bespoke software...

...Suitable for: Individuals whose role involves carrying out a broad range of IT activities requiring a limited amount of supervision and working with some autonomy...

...Suitable for: Individuals whose role involves carrying out IT duties with a considerable amount of responsibility and autonomy. Individuals whose...

...9 – Computing fundamentals Unit 10 – Key applications Unit 11 – Living online There are no general rules for the combination of optional units...

...Individuals whose role involves carrying out a broad range of team leader activities, requiring a limited amount of supervision and working with some autonomy...

...your area of responsibility Optional units (choose three units): Promote equality of opportunity and diversity in your area of responsibility Encourage...

...to the next or to combine units from different qualifications to make individual, tailored programmes, which match an individual’s job role...

...when delivering customer service Theme: Handling problems Recognise an deal with customer queries, requests and problems Resolve customer service problems Theme...

...Suitable for: Those who work in a designated customer service department and/or have a particular customer service job title (such as customer service advisors)...