NVQ Norfolk

...collecting presenting your evidence and candidates will also undertake IMI set online multiple-choice tests...

...transmissions (gearboxes and final drives), brakes, steering, suspension and vehicle electrics (batteries, starting and charging) Understanding of...

...in the workplace and other skills associated with working in a garage. The qualification includes the following areas: Inspection, repairing and replacing...

...Operations a candidate must complete five units in total. Mandatory units : Help to keep the workplace secure Help to keep the workplace healthy and...

...Suitable for: Individuals whose role involves warehousing and distribution personnel who have some autonomy. Individuals whose role involves warehousing...

...activities Support individuals to take part in development activities Support individuals during therapy sessions Provide food and drink for individuals Additional units...

...housekeeping supplies Prepare beds and handle linen and bed coverings Monitor and maintain the cleanliness of environments In order to achieve an Apprenticeship...

...Ensure your own actions reduce risks to health and safety (ENTO) Welcome visitors Handle mail Store and retrieve information Use IT to exchange information...

...Use a telephone system Operate office equipment Prepare text from notes Prepare text from shorthand Prepare text from recorded audio instruments Produce...

...(IT user) Design and produce documents Plan and implement innovation and change Develop productive working relationships with colleagues and stakeholders (MSO)...

...carrying out routine IT activities which require a high level of supervision. A candidate must complete a minimum total of 40 Unit Values (UVs)...

...A candidate must complete a minimum total of 100 Unit Values (UVs) units. Mandatory unit : Make selective use of IT (UV = 25) Optional units...

...Mandatory unit : Make selective use of IT (UV = 35) Optional units : Operate a computer (UV = 30) IT maintenance for users (UV = 25) IT troubleshooting for users...

...of different software applications and their ability to use different applications effectively to complete tasks. Develop a candidate’s ability to manage...

...learning opportunities for colleagues Resolve customer service problems Support customer service improvements In order to achieve an Apprenticeship...

...of responsibility Allocate and monitor the progress and quality of work in your area of responsibility Ensure health and safety requirements are met...

...to the next or to combine units from different qualifications to make individual, tailored programmes, which match an individual’s job role...

...and support customer service improvements. A candidate must complete seven units in total. Mandatory units: Prepare yourself to deliver good customer service...

...Suitable for: Those who work in a designated customer service department and/or have a particular customer service job title (such as customer service advisors)...

...This NVQ is suitable for someone working at Sales Assistant level within any kind of retail store. It can be tailored to the job role of the individual...