NVQ Norfolk

...the workplace and other skills associated with working in a garage. The qualification includes the following areas: Removing and replacing body panels...

...workplace and other skills associated with working in a garage. The qualification includes the following areas: Carrying out complete refinishing operations...

...enabling the organisation and individual to choose the optional units which best suit their work and job role. Although all units need to be achieved to gain the...

...dealerships and fast fit and specialist tyre depots. Successful candidates will demonstrate a broad working knowledge and understanding of health and safety...

...Work effectively Optional units (choose two units): Move goods and materials manually Keep stock at required levels Wrap and pack goods for customers...

...and advice to customers Group 3: Customer services Give customers a positive impression of yourself and your organisation Group 4: Maintain the safety...

...with their personal care needs Support individuals to manage continence Maintain the feet of individuals who have been assessed as requiring help...

...The optional units allow you to choose the two which best reflect your job role. NTS will provide you with a qualified assessor who will carry out assessments...

...(IT user) Word Processing Software (IT user) Make and receive telephone calls Use office equipment...

...documents Work effectively with other people In order to achieve an Apprenticeship, Key Skills (Communication Level 2 and Application of Number Level...

...Monitor information systems Run projects Research, analyse and report information Plan, organise and support meetings Make a presentation Organise...

...(UV = 10) Evaluate the impact of IT (UV = 5) Use IT systems (UV = 5) Use IT to exchange information (UV = 5) Sector specific unit (UV =...

...(UV = 20) Website software (UV = 20) Presentation software (UV = 20) Specialist or bespoke software (UV = 20) Evaluate the impact of IT (UV =...

...(UV = 25) IT security for users (UV = 25) Artwork and imaging software (UV = 35) Internet and intranets (UV = 25) Email (UV = 25) Word processing software...

...9 – Computing fundamentals Unit 10 – Key applications Unit 11 – Living online There are no general rules for the combination of optional units...

...Team leaders therefore need to have excellent supervisory, communication and delegation skills. A candidate must complete six units in total...

...from a Higher Level Management NVQ 4/5 Key Skills at a Higher Level 3 or above IT Key Skills (portfolio and test) Level 2 or above ECDL CLAiT Two units...

...Develop productive working relationships with colleagues and stakeholders Ensure health and safety requirements are met in your area or responsibility...

...Suitable for: Those that can work with others to solve problems and support customer service improvements. Those that can work with others to solve problems...

...Those who work in a designated customer service department and/or have a particular customer service job title (such as customer service advisors). A candidate...