NVQ Norwich

...Mandatory units (two units): Carry out your responsibilities at work Work within your business environment Group A (choose two units): Ensure your...

...documents Work effectively with other people In order to achieve an Apprenticeship, Key Skills (Communication Level 2 and Application of Number Level...

...Mandatory units : Carry out your responsibilities at work Work within your business environment Optional Group A (choose one unit): Ensure your own actions...

...Suitable for: Individuals whose role involves carrying out routine IT activities which require a high level of supervision. Individuals whose role involves...

...Suitable for: Individuals whose role involves carrying out a broad range of IT activities requiring a limited amount of supervision and working with some autonomy...

...This means that it is linked to the candidate’s ability to competently perform a range of tasks connected with their work...

...with the exception of units 8 and 11, where only ONE of these units can be claimed towards either of the full certificate or the full diploma...

...learning opportunities for colleagues Resolve customer service problems Support customer service improvements In order to achieve an Apprenticeship...

...Level 3 or Institute for Leadership and Management Certificate in First Line Management Level 3) (Certificate in Management) are required to be added to this...

...a project Manage a programme of complementary projects Work with others to improve customer service Build your organisation’s understanding of its market...

...(Certificate in Customer Service Level 2) are required to be added to this...

...in customer service Deal with customer using ICT Use customer service as a competitive tool Organise the promotion of services or products to customers Theme...

...Suitable for: Someone working at Sales Assistant level within any kind of retail store. Someone working at Sales Assistant level within any kind of retail store...

...Sales Professional Visual Merchandising Management Ideally the candidate should be an experienced member of staff within an organisation and be able...

...displays and layouts Allocate, monitor and control visual merchandising project resources against budgets Contribute to developing and putting into practice...

...required goods and services in a retail environment Merchandising Unit 11 Maintain the availability of goods for sale to customers in a retail environment...

...sealers and primers to hand-crafted furniture Prepare hand-crafted furniture for finishing Prepare location for assembly and placement of furniture Re-instate...

...to finish surfaces Foundry Press Operators Materials Engineers Mechanical Engineers Metals Industry Production Operatives Plater/Fabricators Production Engineers...

...(Communication Level 2 and application of Level 1 and a GOAL PMO Level 2 are required to be added to this...

...external shop fronts and finishings Or: Produce carriage joinery setting out details Mark out carriage joinery from setting out details Assemble carriage...