NVQ Norwich

...Suitable for: Individuals whose role involves carrying out routine administrative activities which require a high level of supervision. Individuals whose...

...(choose three units): Ensure your own actions reduce risks to Health and Safety (ENTO) Manage customer relations Manage diary systems Organise business...

...coordinate events Word processing software (IT user) Spreadsheet software (IT user) Website software (IT user) Artwork and imaging software...

...(UV = 10) Spreadsheet software (UV = 10) Database software (UV = 10) Website software (UV = 10) Presentation software (UV = 10) Specialist or bespoke software...

...Operate a computer (UV = 20) IT maintenance for users (UV = 15) IT troubleshooting for users (UV = 15) IT security for users (UV = 15) Artwork and imaging software...

...Mandatory unit : Make selective use of IT (UV = 35) Optional units : Operate a computer (UV = 30) IT maintenance for users (UV = 25) IT troubleshooting for users...

...documents and data in a variety of applications. Develop a candidate’s ability to enter data accurately. Develop a candidate’s skills and knowledge in...

...Individuals whose role involves carrying out a broad range of team leader activities, requiring a limited amount of supervision and working with some autonomy...

...innovation in your area of responsibility Plan change Implement change Develop productive working relationships with colleagues Recruit, select and...

...Suitable for: Senior managers responsible for several departments. Senior managers responsible for several departments. Candidates must achieve eight units...

...promise Make customer service personal Go the extra mile in customer service Deal with customers in writing or using ICT Deal with customers face to...

...customer service Promote continuous improvement in customer service Develop your own and other’s customer service skills Lead a team to improve customer service Gather...

...Suitable for: Someone working at Sales Assistant level within any kind of retail store. Someone working at Sales Assistant level within any kind of retail store...

...Sales Professional Visual Merchandising Management Ideally the candidate should be an experienced member of staff within an organisation and be able...

...in your retail organisation Optional units : Learners must achieve a further five units and at least four of these must be chosen from the following units at Level...

...select and keep colleagues Unit 30 Provide learning opportunities for colleagues Unit 31 Develop productive working relationships with colleagues...

...in furniture/furnishing and interiors industry Maintain tools used in furniture making Prepare resources for use in making hand-crafted furniture Strip...

...to finish surfaces Foundry Press Operators Materials Engineers Mechanical Engineers Metals Industry Production Operatives Plater/Fabricators Production Engineers...

...products using combined manufacturing operations Carrying out inspection and testing activities In order to achieve an Apprenticeship...

...A candidate must complete six units in total. Mandatory units: Store resources ready for use Erect and dismantle working platforms Contribute to efficient...