NVQ Norwich

...Suitable for: Individuals whose role involves carrying out routine administrative activities which require a high level of supervision. Individuals whose...

...(IT user) Spreadsheet software (IT user) Database software (IT user) Presentation software (IT user) Specialist or bespoke software (IT user)...

...(IT user) Design and produce documents Plan and implement innovation and change Develop productive working relationships with colleagues and stakeholders (MSO)...

...carrying out routine IT activities which require a high level of supervision. A candidate must complete a minimum total of 40 Unit Values (UVs)...

...(Communication Level 1 and application of Level 1) are required to be added to this NVQ. There is no technical certificate at this time for this level...

...(UV = 30) Evaluate the impact of IT (UV = 25) Use IT systems (UV = 25) Use IT to exchange information (UV = 25) Sector specific unit (UV =...

...Unit 4 – e-publication creation Unit 5 – Create an e-presentation Unit 6 – e-image creation Unit 7 – Web page creation Unit 8 – Online communication Unit...

...Individuals whose role involves carrying out a broad range of team leader activities, requiring a limited amount of supervision and working with some autonomy...

...from a Higher Level Management NVQ 4/5 Key Skills at a Higher Level 3 or above IT Key Skills (portfolio and test) Level 2 or above ECDL CLAiT Two units...

...Manage business processes Optional units (choose three units): Manage your own resources and professional development Develop your personal networks Provide...

...Provide customer service within the rules Optional units (choose one unit from each theme): Theme: Impression and image Give customers a positive impression...

...customer service Promote continuous improvement in customer service Develop your own and other’s customer service skills Lead a team to improve customer service Gather...

...Suitable for: Someone working at Sales Assistant level within any kind of retail store. Someone working at Sales Assistant level within any kind of retail store...

...Unit 5 Provide a personalised sales and after-sales service to retail clients Stock management Unit 6 Organise the receipt and storage of goods in a retail...

...dressing visual merchandising displays Unit 27 Order graphic materials for visual merchandising displays Unit 28 Dismantle and store visual merchandising...

...34 Monitor and maintain health and safety in a retail environment...

...each unit is a ‘mini qualification’ and can be separately accredited...

...Optional units (choose 2 from 3): Assembling mechanical components Carrying out routine servicing of mechanical equipment Aplying coatings or covering...

...Recording and reporting inspection and test results Optional Set B (three units): Transferring materials Analysing the results of inspection and confirming...

...external shop fronts and finishings Or: Produce carriage joinery setting out details Mark out carriage joinery from setting out details Assemble carriage...