NVQ Sales and Marketing

...to excel in the exciting field of marketing and events management. UCB has designed the Marketing with Events Management top-up with industry experts... Learn about: Change Management, IT risk, Social Media...

...service to clients and the wider community. This NVQ will ensure staff are working to the national standards set by the housing sector. Qualification...

...the importance of a strong social-media presence to promote products and interact with stakeholders. The NVQ Extended Diploma in Creative Media... Learn about: Advertising and Marketing, Interview Skills, Media management...

...working with the general public. Suitable for: This course is intended for anybody in an organisation dealing regularly with customers either on the telephone or face to...

...of the principles and practice of Marketing and their business applications. On successful completion of this course students will receive an accredited... Learn about: Public Relations, Quality Training...

...developing good customer service and supporting new improvements in customer service. The Customer Service qualifications are for people in customer-facing...

...The NVQ qualification has now been replaced by the newer QCF qualification. Course Description A retail business without any customers will not survive... Learn about: Full Time...

...with customers whether over the phone, internet or in person Course content: We offer the Customer Service Award, Certificate amnd Diploma at all levels...

...There is a growing demand across all sectors for people who have the skills and abilities to be people focussed and who want to contribute to the on-going... Learn about: Customer Service...

...that impact on improvements in customer service. You will also need to complete optional units to the value of 30 credits. You will choose at least 1...

...topics as deliver reliable customer service, resolve customer service. problems, develop customer relationships and other relevant areas of customer... Learn about: Skills and Training, Customer Service, Customer Care...

...context and will appeal to anyone wishing to gain a foothold in this exciting and innovative vocational area. On successful completion of this course students... Learn about: Media Studies, New Media, Team Training...

...enables delegates to develop new skills quickly with the ultimate flexibility in online study. Upon enrolment, delegates will gain full access to all course... Learn about: IT Management, Retail Management...

...Mandatory units 1.Support clients to make use of the Advice and Guidance service 2.Interact with clients using a range of media 3.Develop personal performance...

...provides you with an excellent platform for progression from supervisory roles within restaurants, hotels, holiday accommodation, cafés, pubs and contract catering... Learn about: Revenue management, Hospitality Management, Hospitality catering...

...effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement. At the... Learn about: Skills and Training, IT Security, Quality Training...

...to provide you with the knowledge you need to enable you to work in a customer focused industry. Excellent customer service is critical to the ongoing... Learn about: Customer Service...

...an understanding of the importance of service excellence, and determine how to set, improve and maintain service excellence. On successful completion... Learn about: Quality Assurance, Customer Service, Market Research...

...based on national occupational standards developed by the Institute of Customer Service. NVQ's in Customer Service are work related qualifications suitable... Learn about: Customer Service, Sales Techniques, Customer Care...

...Suitable for: An experienced team member who carries out day to day tasks within the organisation and helps the manager with the running of the store...