NVQ Tyne and Wear

...This is a roll on roll off programme where competence is assessed in the workplace. Attendance at workshops is required to allow candidates to acquire knowledge evidence...

...Learners will be at the heart of everything we do and your success will be our priority. We have friendly and approachable assessors, who work flexible...

...The time taken to do one part, or whole qualification, will depend upon the individual. If you are keen and confident and want to learn quickly...

...Customer Service NVQ 2 (C&G) (TTGH) Please contact us to apply for this course or to find more information. The course code is: 1L0889...

...competence in a significant range of varied work activities, performed in a wide variety of contexts. Some of the activities are complex or non-routine...

...Deal with customers face to face Deal with customers by telephone Select at least 1 from: Deliver reliable customer service Deliver customer service...

...if you have just left school, you may be eligible for an Educational Maintenance Allowance. Please ask us about â€-Money Matters†for more details...

...your customers premises Recognise diversity when delivering customer service Select at least 1 from: Recognise and deal with customer queries...

...work activities performed in a wide variety of contexts, most of which are complex and non-routine. You will be given considerable responsibility for...

...Select at least 1 from: Make customer service personal. Go the extra mile in customer service. Deal with customers in writing or using ICT. Use customer...

...as closely as possible, the real work place. A person must possess relevant underpinning knowledge in order to successfully achieve a unit and prove total competence...

...Customer Service NVQ Level 3 Please contact us to apply for this course or to find more information. The course code is: 1L1563...

...school for the whole period of the qualification. This is a 7 unit award which takes approximately 9 -" 12 months. Assessment procedure: Direct observation...

...Receive a recognized qualification in Dry Cleaning Support Service Develop skills and competency in your job as Dry Cleaning support service Progress...

...of your current and ongoing assessment practice, portfolio building, professional discussion, and questioning to check your knowledge and understanding...

...at the needs of those people maintaining parks, amenity areas and areas such as waste disposal and street cleaning. The qualification also focuses on horticulture...

...V1 Internal Verifier Award (Conduct internal quality assurance of the assessment process) Progression opportunities: Candidates could progress to a range...

...Floristry NVQ 2 Please contact us to apply for this course or to find more information. The course code is: 1L3971...

...additional evidence such as, professional discussions and witness testimonies. Entry requirements: Learners must be at least 18 years of age and preferably...

...Why Tynemet Here at Tyne Metropolitan College our mission is to instill and nurture a passion for learning in our college community and to grow in all we...