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Online/Distance Customer Care NVQ
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels. Course review... Learn about: Customer Service, Effective Communication, Customer Care...
- NVQ
- Online
- Different dates available
- 12 Months
...a positive impression of yourself and your organisation How to identify a customers expectations Responding to customers expectations Developing relationships... Learn about: Customer Retention Strategy, Customer Service Skills, Customer Care...
- NVQ
- Online
- 1 Year
...The skills and knowledge you will develop on this course are designed to meet the current demands of industry and commerce, and you will find that... Learn about: Customer Care, Customer Service, Functional skills...
- NVQ
- Online
- Different dates available
- 6 Months
...Provide post-transaction customer service 11. Negotiate in a business environment Each of the units will be assessed through either a written report... Learn about: Problem Solving, Customer Manager, Conflict Resolution...
- NVQ
- Online
- Different dates available
...In addition, you will have the opportunity to study the level 2 Food Safety certificate. You will be continually assessed throught the course... Learn about: Customer Care, Food safety...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Communicating on the telephone, Telephone skills, Telephone Reception Skills, Dos and Don’ts on the telephone, Handling problems and objections... Learn about: Customer Care, Skills and Training, Telephone Skills...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing jobs Please contact us directly (telephone number and email listed in provider information) if you... Learn about: Effective Communication, Customer Service Skills, Customer Service...
- NVQ
- Online
- 2 Years
...for hospitality The hospitality industry In year 2 (Extended) the units include: Alcoholic beverage service operations Asian food Contemporary world... Learn about: Customer care in hospitality, European food, Financial Control...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...on coursework which is detailed in the course materials. Most coursework consists of short paragraph answers to set questions. Your work can be sent... Learn about: Key Account Management, Customer satisfaction, Relationship Marketing...
- NVQ
- Online
...Business and Administration Principles of Team Leading Retail Operations Principles of Warehousing and Storage Equality and Diversity Understanding Safeguarding... Learn about: Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
...Fewer complaints; Staff know what is expected of them; More pleasant work environment; Customer integration and specialisation. Unit Eleven – Considering a Policy and Plan?... Learn about: Ms Office, Learning Processes, Quality Training...