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Online/Distance Customer Care NVQ
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required by employers, thus proving competency... Learn about: Effective Communication, Customer Service Skills, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...retention and how not to lose clients Understand how to develop long-term relations with customers that creates loyalty Unit 6: Feedback and Sales Improving... Learn about: Customer Care, Customer Retention, Customer Retention Strategy...
- NVQ
- Online
- 1 Year
...business structure and conflict management. What courses can I do after this? This programme is an excellent basis for a range of work or learning options... Learn about: Customer Care, Customer Service, Functional skills...
- NVQ
- Online
- Different dates available
- 6 Months
...7. Gather, analyse and interpret customer feedback 8. Monitor the quality of customer service interactions 9. Develop a social media strategy for customer service... Learn about: Customer satisfaction, Problem Solving, Organizational Skills...
- NVQ
- Online
- Different dates available
...Assessments take the form of practical observations in each unit and an underpinning knowledge test (multiple choice paper) per unit. Progression... Learn about: Customer Care, Food safety...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Customer care skills and Handling complaints. Unit Two -Customer Care on the Telephone The following topics are covered: Telephones – problems and opportunities... Learn about: IT Security, Customer Care, Skills and Training...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing jobs Please contact us directly (telephone number and email listed in provider information) if you... Learn about: Verbal Communication, Customer Service Skills, Customer Service...
- NVQ
- Online
- 2 Years
...provides a route to Higher Education. Graduate Chloe Coxhill, commented “The BTEC Level 3 Hospitality Supervision course at Bournemouth College has really... Learn about: Customer care in hospitality, Customer Care, Financial Control...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...to your course tutor by email or by... Learn about: Customer relationship, Customer Care, Customer Manager...
- NVQ
- Online
...are available for anyone that is 19 years old and over, that have lived in the EU/UK for the past 3 years. Course Content Unit 1 Principles of Wine Sources... Learn about: Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
...Important things to know about meetings; How to plan a meeting; How to run a meeting. Unit Seventeen – Introduction to Conflict Management This Unit contains... Learn about: IT Management, Skills and Training, Office IT...