Outstanding Customer Service – The Ultimate Guide!

Short course

Online

Save 95%
£ 10 VAT inc.

Description

  • Type

    Short course

  • Methodology

    Online

  • Start date

    Different dates available

"Customer Service Will MAKE Or BREAK Your Business! You Have NO Idea How Much MONEY You Are LOSING Due To Bad Customer Service … And HOW Much MONEY You Can GAIN By Providing Excellent Customer Service!

DID YOU KNOW?

“55% became a customer of a company because of their reputation for GREAT customer service”

“40% began purchasing from a competitor because of their reputation for GREAT customer service”

WHICH side Of This Formula do you want to be on???

Customer Service is one of the Top 3 Factors Determining Your Companies FUTURE & EARNINGS!

Are YOUR Staff Trained in “Customer Service”???

This Course is Perfect For Business Owners, Managers and Employees … Get Your Team Trained and Cash in!

A Sample Of What You Will Learn:

STOP Losing Money Due to Poor or Average Customer Service! $$$

Make MORE Money from Each Customer! $$$

SAVE a Fortune in Advertising Dollars! $$$

Get MORE Referrals! $$$

Retain Existing Customers! $$$

Solve Problems FAST!

Learn How to Create an Outstanding Customer Service Experience

How to Handle Difficult Customers like a PRO!

Learn the 5 Tenets of TQM

Avoid the 10 Deadly Sins of Customer Service!

… and MUCH More!!!

Sign up Now!"

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

CPD & IPHM Certified - MCQ Exam & Tutor Support

This course is suitable for all skill levels and backgrounds. Whether you want to advance your career prospects, learn a new skill, or broaden your educational horizons this course will help you to gain a solid understanding of the core competencies required to drive a successful career in your chosen industry.

"Academic
The course is open to students of all academic backgrounds aiming to enhance their skills.

Age
At Study Plex, we invite everyone to learn. This course is open to anyone aged 16 and over.

Eligibility
If you have a basic grasp of English, numeracy and ICT, you will be eligible to enrol."

"CPD and IPHM Accredited Certificate of Achievement
Grow your career by earning CPD and IPHM accredited certificate of achievement and add extra value to your CV. On successful completion of this course, you will be eligible to order your CPD and IPHM accredited certificate of achievement (dual certificate) to demonstrate your new skills. You can also share this certificate with prospective employers and your professional network. The CPD and IPHM accredited certificate of achievement (dual certificate) can be obtained in PDF format at the nominal fee of £12; there is an additional fee to get a printed copy certificate which is £39.

Endorsed Certificate from Quality Licence Scheme
On successful completion of the course assessment, you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This will provide you with a competitive edge in your career add extra value to your CV. You can also share this certificate with prospective employers and your professional network which will help you to drive a successful career in your chosen industry. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £85."

Our customer support team will contact you within 48hrs.

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Reviews

This centre's achievements

2021

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 2 years

Subjects

  • Customer Service

Course programme

"Introduction WHY Customer Service Is CRITICAL To Your Business! Good Isn’t Good Enough! We Are ALL in the “Helping Field” Providing “Concierge” Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ – Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers “LEAP” Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ Bonus Lecture. Final Tips."

Outstanding Customer Service – The Ultimate Guide!

£ 10 VAT inc.