Oxford Applied Training - Business Courses

...Implement the requirements to delivering great customer service over the phone. Ask for more information through Emagister's website! This individual module... Learn about: Customer Service...

...customer service is great internal customer service. This is because everyone within your organization impacts the outside customer. And... Learn about: Customer Service...

...Discover what is required to positively serve your customers in the field. Ask for more information through Emagister's website! This individual module...

...However, if mismanaged or ignored, conflict can become bad for business. If you don’t adequately address and resolve conflict with customers... Learn about: Customer Service...

...the customer service needs of the company... Learn about: Customer Service...

...Customer Service Management. That is why this course can be taught as an individual module or as part of a bundle. While there are a number of things... Learn about: Team Training, Customer Service...

...we must improve or stop doing. Feedback helps us know where we stand and clarifies what we need to do to be successful. Without feedback, we struggle... Learn about: Customer Service...

...Provide the right level of coaching to your customer service agents. Ask for more information through Emagister's website! This individual module belongs... Learn about: Customer Service...

...or face-to-face interaction, they all matter. For this course you will work with your customer service representatives to identify the actions you... Learn about: Customs office, Quality Training, Customer Care...

...Find out from your customers what you and your team can do differently. Ask for more information through Emagister's website! This individual module belongs... Learn about: Team Training...

...Help new hires be successful in the first few weeks of their new role. Ask for more information through Emagister's website! This individual module belongs... Learn about: Customer Service...

...Issues such as working with remote technology, managing various work schedules, and coordinating time zones are all part of leading a virtual... Learn about: Team Training, Customer Service...

...a good place to start is to understand what can be delegated. Certainly you can’t pass off everything, but there may be some tasks or projects that can...

...Performing this process will help you set clear expectations regarding what must be done and by when. Following these steps will give you the confidence...

...individuals need to get on board and complete the task with a high level of commitment and performance. These delegation topics are simple and straightforward...

...Commitments were successfully made and deadlines agreed to. All seemed to be going well, yet the unexpected happened, the work didn’t get done...

...build capabilities and strengthen teamwork. By completing this course, you will: Be able to strengthen your leadership capabilities through delegation...

...If we can do this, we’ll find our web-based presentations are engaging, enjoyable and accomplish the desired results. By completing this course...

...you will: Be able to integrate proven practices to ensure great web-based presentations each and every...

...In person or remote, a web-based presentation requires a few extra elements to engage and capture the audience’s attention. For this course... Learn about: Communication Training...