Customer Service Quality

Oxford Applied Training - Business Courses

Training

Inhouse

£ 5 VAT inc.

The best Customer Management courses

See all

See all

Description

  • Type

    Training

  • Methodology

    Inhouse

  • Start date

    Different dates available

Implement the key elements of quality service with your team. Ask for more information through Emagister's website!

Facilities

Location

Start date

Inhouse

Start date

Different dates availableEnrolment now open

About this course

This individual module belongs to the following bundle: Customer Service Management. That is why this course can be taught as an individual module or as part of a bundle.

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

Subjects

  • Customer Service
  • Team Training
  • Quality Training
  • Quality
  • Customer Care
  • Customer Manager
  • Customs office
  • Customer database
  • Social Skills
  • Communication

Course programme

How your customer service representatives treat your customers can make the difference between a loyal returning customer who will become an ambassador for your company, or a lost opportunity or negative press with others. Everything your representatives do that is customer facing makes a difference. Whether it’s a phone call, email, or face-to-face interaction, they all matter.

For this course you will work with your customer service representatives to identify the actions you and the team will take to strengthen the quality of customer service your customers receive.

By completing this course, you will:

  • Know how to implement the key elements needed to deliver quality service with your team

See related categories

Customer Service Quality

£ 5 VAT inc.

The best Customer Management courses

See all

See all