Customer Service Over the Phone

Oxford Applied Training - Business Courses

Training

Inhouse

£ 5 VAT inc.

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Description

  • Type

    Training

  • Methodology

    Inhouse

  • Start date

    Different dates available

Implement the requirements to delivering great customer service over the phone. Ask for more information through Emagister's website!

Facilities

Location

Start date

Inhouse

Start date

Different dates availableEnrolment now open

About this course


This individual module belongs to the following bundle: Customer Service Basics. That is why this course can be taught as an individual module or as part of a bundle.

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Subjects

  • Customer Service

Course programme

Great customer phone support has a positive impact on customer satisfaction and long-term customer retention. Customer service representatives who implement what’s required to promote a positive brand image and exceed customer expectations, experience greater professional success within the company, while at the same time helping both the customers and the company succeed.

For this course you will focus on implementing the key actions everyone should do to deliver great customer service over the phone.

By completing this course, you will:

  • Know the requirements to deliver great customer service over the phone

    • See related categories

    Customer Service Over the Phone

    £ 5 VAT inc.

    The best Customer Management courses

    See all

    See all