Onboarding New Customer Service Agents

Oxford Applied Training - Business Courses

Training

Inhouse

£ 5 VAT inc.

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Description

  • Type

    Training

  • Methodology

    Inhouse

  • Start date

    Different dates available

Help new hires be successful in the first few weeks of their new role. Ask for more information through Emagister's website!

Facilities

Location

Start date

Inhouse

Start date

Different dates availableEnrolment now open

About this course


This individual module belongs to the following bundle: Customer Service Management. That is why this course can be taught as an individual module or as part of a bundle.

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Subjects

  • Customer Service

Course programme

When customer service representatives start a new job, they have a lot of questions. New hires want to know about their work, their responsibilities, and what they need to do. In addition, new representatives often wonder how they’ll fit in. They want to know what type of contribution they’ll make and whether they’ll be able to make a difference. Although some new hires may figure this out on their own, it’s possible it may take a while, or they may end up creating an incomplete picture in their mind, which means it’s up to you to help.

By completing this course, you will:

  • Know how to help your new hires be successful in the first few weeks of their new role

    • See related categories

    Onboarding New Customer Service Agents

    £ 5 VAT inc.

    The best Customer Management courses

    See all

    See all