Performance Management

In addition to your class tuition and study materials, you will receive the following:


Case Study

• A pack of case study questions that will be used as a basis for group work in class to practically reinforce learning of topics covered during the day
• - Budgetary control
• - Standard costing and variance analysis
• - Benchmarking
• - Using financial and non-financial performance indicators

Other Extras

• Suggestions for further reading and study
  
• Certificate of attendance

Level: Introductory


Synopsis:
All organisations benefit when there is congruence between the objectives and actions taken by the different areas of their business. Performance management is the activity of monitoring progress towards organisational objectives, and is essential to the efficient operation of any organisation. In this course, delegates will gain an appreciation of the connection between performance management and the wider concept of strategic management.Case studies will take delegates through the mechanics of using both traditional and modern performance management techniques, using a combination of both financial and non-financial indicators so as to gain a holistic view of the performance of the organisation.


At the end of the course participants will be able to: Understand the basics of performance management techniques . Understand and apply standard costing and variance analysis and explore the potential reasons for variances from standard . Relate performance management to other areas of organisational control such as benchmarking and competitor analysis . Appreciate modern developments in this area and the move towards managing an organisation beyond the traditional budgeting process .


Prerequisites:
Basic numeracy and algebraic skills


Suitable For:
Managers involved in monitoring performance; non accountant budget holders; financial accountants wanting a deeper appreciation of management accounting


Introduction

• Accountancy and management accounting
• Strategic management accounting

Strategic management and control

• The strategic management process
• The cybernetic model of system control

Traditional management accounting techniques

• Budgetary control
• Standard costing
• Variance analysis
• Using standards in service industries
• Diagnostic Reference Groups and McDonaldisation

Modern management accounting techniques

• Benchmarking; internal, external and strategic
• Financial measures of performance
• Non-financial measures of performance
• The balanced scorecard
• Beyond budgeting