Performance Management

A two day course to provide a framework to motivate and coach people who work for you. To improve and enhance the performance and successfully implement change.Coaching to Improve Performance- specifically state the performance you want to improve- establish the reasons by asking probing questions, and listening- State the level of performance required, giving reasons- Ask for their ideas to solve the problem- Summarise agreed action and set a review datePeople Principals- Always maintain the other persons confidence and self-worth- Focus on facts- Activity listen and show understandingCoaching Good Performance- Specifically describe the good performance and how it has helped- Encourage them to talk about how they achieved it- Summarise key strenghts and thank themCoaching to Implement Change- Explain the reasons for the change- State the change and how it will effect them- Ask how they feel, listen and summarise concerns- Ask for their ideas to solve and implement change-- Summarise agreed action and set a review date