Personal Development courses Northern Ireland

...Sundays: 6 March/13March 2-6pm 16+years Tutor: John Bradbury...

...Week One - Introduction to Voice Production Breathing Technique Resonance and Articulation Diction Exercises Week Two - Accent Awareness Slowing Down... Learn about: Basics of Voice Production, Accent awareness...

...of programmes Practice Qualification Outcome Title: OCN Level 3 Certificate Awarded By: National Open College Network How To Enrol Contact Course Provider...

...and effectiveness in the workplace to bring improved business performance to the organisation. As a student member of ILM there are various benefits...

...shades, and combinations for your personal colouring and style, plus hints and tips on professional make-up application. Personal style – understand your...

...Suitable for: All people who are responsible for a team All people who are responsible for a team This bespoke course provides Managers with the knowledge...

...This course aims to facilitate delegates ability understanding of conflict management Conflict Management (OCN Level 2) Entry Requirements Please contact...

... Encourage innovation in your area of responsibility  Plan change  Develop productive working relationships with colleagues  Recruit, select and keep...

...supports opportunities for promotion and progression in the social care sector. This course is suitable for This qualification has been developed for managers... Learn about: Team Leadership, Quality Improvement, Part Time...

...and how to identify team roles using Belbin. We will look at these and consider their use for Managers. ü Building a balanced team to achieve objectives...

...better communication How to Listen and Question to understand what others really mean How to approach giving Feedback or offering Criticism How to communicate...

...Suitable for: The Apprenticeship in Contact Centre is ideal for full-time, 16-24 year old employees who are currently working within the contact centre sector...

...1 morning or 1 evening per week for 5 weeks Attendance Part-Time... Learn about: Part Time, Visual Aids, Presentation Skills...

...The course will include: ü The roles, functions and responsibilities of a Team Leader. ü Limits of authority and accountability, and how these are defined...

...These will be put to creative problem solving during the workshop...

...APPRENTICESHIP CONTACT CENTRE NVQ LEVEL 3 CONTACT CENTRE OPERATIONS This NVQ is designed to reflect the work of individuals who are working in occupations...

...This course is suitable for On completion of this course candidates will be able to identify likely sources of work-related stress, controlling stress within the workplace... Learn about: Part Time, Stress Management...

...which when complete are a recognised qualification. The first qualification is called the Level 2 Certificate in Customer Service . This is a practical...

...the important activities they should focus on Plan and schedule to reduce 'Fire-Fighting' and stress Identify tools and techniques to make better use...

...trainer in the lifelong learning sector. want to update their underpinning knowledge and teaching or training skills. This initial teacher, tutor...