Personal Development courses Northern Ireland

...in the lifelong learning sector want to update their underpinning knowledge and teaching or training skills Qualification structure There is one mandatory...

...characters, plot and script. The class will be ideal for those interested in writing and theatre. The second workshop would also involve some acting...

...Learn the very basics of Voice Production, with a view to learning and developing the skills required to improve the sound and delivery of the speaking voice... Learn about: Accent awareness, Basics of Voice Production...

...This course aims to facilitate delegates ability to work as part of a group Advanced Group Work Skills (OCN Level 3) Entry Requirements Please contact...

...including discounted rates on ILM publications and regional seminars, website access and an annual subscription to...

...Aimed at developing skills in applying make-up, personal style and presentation. This personal development programme will help to increase self-esteem and build confidence...

...increasing their confidence in developing others and resulting in enhanced team performance and morale. This course will include: ü What is an Appraisal...

...methods for dealing with conflict 15 Hours tutorials 15 Hours independent reflection and analysis Qualification Outcome Title: OCN Level 2 Certificate Awarded...

...select and keep colleagues  Provide learning opportunities for colleagues  Manage a budget  Manage a project  Monitor and solve customer service problems...

...who register all care facilities in Northern Ireland. This qualification will support managers in their role of planning, implementing and monitoring... Learn about: Quality Improvement, Part Time, IT for adults...

...and how to identify team roles using Belbin. We will look at these and consider their use for Managers. ü Building a balanced team to achieve objectives...

...be 'emotionally intelligent' and to give criticism in an impartial manner. To meet these challenges they need to have excellent communication skills...

...in the Contact Centre department of a company in another business area. The units within this qualification all have a specified Unit Value...

...Who is this course for? This course will help you identify and develop good presentation skills for a variety of situations. It focuses on personal preparation... Learn about: Executive Presentation, Public Speaking, Part Time...

...ü Personal skills and abilities for effective team leading. ü Using reflective learning skills to improve performance. ü Areas of strength and possible improvement...

...to deliver a project In addition, by working in this dynamic environment for just two days participants will be motivated to work effectively as a...

...a company whose main business is a Contact Centre or in the Contact Centre department of a company in another business area. The units within this qualification...

...introduction to the issue of work-related stress for more senior staff. This unit of study can be provided as a stand-alone qualification and there are no specific prerequisites... Learn about: Stress Management, Part Time...

...This course will include: Unit 1 Deliver Customer Service includes - ü Customer Service Defined ü Reputation of the Organisation ü Procedures ü Impression...

...or replace your own current approach to Time Management. Attendees will examine and clarify their own professional and personal roles and identify...