Communication Skills courses Northern Ireland

...Learn the very basics of Voice Production, with a view to learning and developing the skills required to improve the sound and delivery of the speaking voice... Learn about: Basics of Voice Production, Accent awareness...

...APPRENTICESHIP CONTACT CENTRE NVQ LEVEL 2 CONTACT CENTRE OPERATIONS These NVQs are designed to reflect the work of individuals who are working in occupations...

...This is a practical and classroom based course where participants have to complete work based assessments and a test to pass the qualification...

...planning, delivery and evaluation of successful presentations as well as the use of appropriate visual aids and presentation software How long is this course... Learn about: Visual Aids, Executive Presentation, Public Speaking...

...Write clear paragraphs and sentences with greater ease - Correct. Suitable for: Technical professionals Technical professionals The aim of this course...

...Suitable for: The Apprenticeship in Contact Centre is ideal for full-time, 16-24 year old employees who are currently working within the contact centre sector...

...Unit 2 Customer Service Rules and Regulations ü Organisational Procedures and Change ü Involvement of Others in Change ü Consumer and Data Protection Legislation...

...For those who like to entertain on a budget using the latest trends and presentation techniques. How long is this course for? 1 evening (2 hours)... Learn about: Executive Presentation, Part Time, Presentation techniques...

...the first providing the basics of presenting; the second developing skills further and providing greater feedback. Objectives - To enable delegates...

...and sell opportunities Get commitment to proceed successfully... Learn about: Sales Strategy, Sales Training, Training First Aid...

...with questions · How to avoid common presentational pitfalls Programme Course objectives and introductions · Introductions/ icebreaker · Course objectives... Learn about: Skills and Training, Power Point, Presentation Skills...

...They will work towards a nationally recognised qualification. They will also receive one-to-one support and careers guidance for the future...

...Our Presentation Skills training course covers areas such as visual aids, body language and presentation methods to provide a thorough grounding in... Learn about: Presentation techniques, Presentation Skills, Planning and structuring...

...All All Course review: A one-day course for all those who need to make confident presentations to colleagues or clients in meetings, or at seminars and conferences...

...deal with criticism and asking for help. · Have an opportunity to practise their new skills in a safe environment... Learn about: Assertiveness Training, Confidence Training, Persuasion Skills...

...of this course participants will be able to: Understand what negotiation is Be more confident in the approach to negotiation situations Understand... Learn about: Delegating Skills, Telephone answering, Confidence Training...

...The ability to communicate clearly and professionally is of vital importance to any business. It can be a real challenge, especially in... Learn about: Interpersonal Communication, Verbal Communication, Communication Skills...

...a well planned meeting can ensure that everyone involved feels they have contributed and agreed actions that were laid out at the meeting. Our course... Learn about: Communication Skills, Influencing Skills, Stress Management...

...that can be learnt and developed by anyone wishing to communicate their ideas persuasively, to build strong on-going relationships and networks and... Learn about: Delegating Skills, Presentation Skills, Public Speaking...

...first language and to understand the different cultures How to get out of your comfort zone and tackle issues upfront How to overcome negative blocks... Learn about: Overcome negative blocks, Barriers of communication, English Language...