Professional Telephone Handling Skills
Training
In Warrington
Description
-
Type
Training
-
Location
Warrington
-
Duration
1 Day
To project a professional image whilst examining voice control, key stages of the call, controlling the call, and handling difficult situations
Facilities
Location
Start date
Start date
Reviews
Course programme
The telephone is still one of the most important tools of business. Frequently, it is also the first contact that people have with your organisation. Therefore it is important to create the right impression and handle calls professionally and effectively. The course will enable delegates to project a professional image whilst examining voice control, key stages of the call, controlling the call, and handling difficult situations.
Professional Telephone Handling Skills