Professional Telephone Handling Skills

Training

In Warrington

Price on request

Description

  • Type

    Training

  • Location

    Warrington

  • Duration

    1 Day

To project a professional image whilst examining voice control, key stages of the call, controlling the call, and handling difficult situations

Facilities

Location

Start date

Warrington (Cheshire)
Delta Crescent, Westbrook, WA5 7WQ

Start date

On request

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Reviews

Course programme

The telephone is still one of the most important tools of business. Frequently, it is also the first contact that people have with your organisation. Therefore it is important to create the right impression and handle calls professionally and effectively. The course will enable delegates to project a professional image whilst examining voice control, key stages of the call, controlling the call, and handling difficult situations.

Professional Telephone Handling Skills

Price on request