Professional Telephone Receptionist Course

NVQ

Online

£ 317 VAT inc.

Description

  • Type

    NVQ Level 2

  • Methodology

    Online

  • Duration

    1 Year

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

Professional Telephone Receptionist Course Course is one of our best selling and most popular course.
This course is suitable for anyone aspiring to or already working in the field of reception and looks at skills needed to improve workplace management. By taking this course you will gain the necessary skills to perform effectively in this field.
The Professional Telephone Receptionist Course Course is organized into 13 modules and includes everything you need to become successful in this profession.
To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 12 hours!
If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Professional Telephone Receptionist Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Upon successful completion of the course you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99.

Earn a free e-certificate upon successful completion.
Accessible, informative modules taught by expert instructors
Study in your own time, at your own pace, through your computer tablet or mobile device
Benefit from instant feedback through mock exams and multiple-choice assessments
Get 24/7 help or advice from our email and live chat teams
Full Tutor Support on Weekdays

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Reviews

Subjects

  • Receptionist
  • Telephone
  • Professional
  • Required
  • Skills
  • Management
  • Time
  • Communication
  • Organizing
  • Planning

Course programme

COURSE CURRICULUM

Professional Telephone Receptionist Course
  • Module One – Getting Started
  • Module Two – Core Skills Required
  • Module Three – Self-Management (I)
  • Module Four – Self-Management (II)
  • Module Five – Time Management (I)
  • Module Six – Time Management (II)
  • Module Seven – Organizing and Planning (I)
  • Module Eight – Organizing and Planning (II)
  • Module Nine – Communication (I)
  • Module Ten – Communication (II)
  • Module Eleven – Additional Challenges
  • Module Twelve – Wrapping Up
Activities
  • Professional Telephone Receptionist Course- Activities
Mock Exam
  • Mock Exam- Professional Telephone Receptionist Course
Final Exam
  • Final Exam- Professional Telephone Receptionist Course

Professional Telephone Receptionist Course

£ 317 VAT inc.