Professional Telephone Techniques
Short course
In Bolton
Description
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Type
Short course
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Location
Bolton
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Duration
1 Day
To enhance delegates telephone skills. It addresses how to confidently and effectively communicate using the telephone, to become a well organized competent professional using the telephone. To understand the difference between face to face and voice communication. Understand the need for clear and concise understanding between parties and provide effective questioning and listening techniques. Suitable for: This course is designed for all staff who answer the telephone.
Facilities
Location
Start date
Start date
About this course
None.
Reviews
Course programme
Alliance Learning understands individual business needs and that is why we have a specialist collection of one day personal & professional development courses designed to meet key training needs for team leaders and managers. These one day courses have been designed in a way to inform and update delegates with practical ways to improve crucial leadership and management skills.
Course Content:
Additional information
Payment options: Contact us to request dates.
Professional Telephone Techniques