The Professional Training Centre courses

...a framework for demonstrating their competence as key learning providers and also their role in the management and co-ordination of learning within their organisation...

...responsibility for decision-making Course content: Each candidate works with an assessor who will visit them in their place of work and assess their skills...

...· A2 Assess Candidates' Performance Through Observation Pre-requisite knowledge/qualification: · Qualification in the occupational area they will be assessing...

...in team leading or similar. Although not essential as you will need to demonstrate at interview that you have the commitment and ability to undertake the programme...

...providers with responsibilities and independence to effect permanent improvements to the quality of service provided by their organisation Course content...

...Must be in middle management, with responsibility for writing policies and procedures for the organisation which will affect the delivery of customer service...

...both individual and corporate · Understanding the difference between stress and pressure · Linking pressure and performance · Identifying stress in oneself...

...company or lifestyle would benefit if they were more assertive and confident in everyday situations. Course content: Delegates will focus on specific situations...

...to help you successfully negotiate those difficult interactions and seemingly impossible situations which if not handled effectively, can cause misery...

...partner and group work, demonstration and practice, discussion and evaluation. Course outcome/qualification: PTC Certificate of Attendance...

...Preparation is all! This course will give delegates the tools and the confidence that will ensure that they are able to give effective and professional presentations...

...to difficult people · Best practice to plan training into your day · Why and how to give effective feedback · How to run team briefings · How to manage...

...3mm-20mm plate as appropriate to delegates requirements Course tutor: Steve Fitzgerald Training method: Classroom theory and practical workshop sessions...

...Program Course objectives/key benefits: To develop an individual's knowledge of the safety requirements, Oxy-Acetylene process technology and the practical...

...can be arranged. Certification applicable to relevant national or international standards as appropriate - please enquire for details. Pre-requisite knowledge/qualification...

...Pre-requisite knowledge/qualification: None. Recommended follow-up course: NEBOSH National General Certificate...

...To ensure compliance with training regulations for Abrasive Wheels in the Provision and Use of Work Equipment Regulations 1998. Who the course is aimed...

...Vulnerable adults, including the elderly and those with a mental or physical disability, are at a greater risk than others for all types of abuse...

...identify areas for growth, and practice some well tested and proven techniques. Program Course objectives/key benefits: On completion delegates will...

...Over 14 years ago legislation made it compulsory to control noise hazards in the workplace. Still today, people remain uncertain about the damage to hearing...