The Professional Training Centre courses

...Personnel who are key learning providers who support and manage the learning and development function within an organisation. Course content...

...This programme provides support, assistance and assessment for building a portfolio of evidence for Management NVQ Levels 3, 4 and 5. Description This programme provides support...

...work with their own sector specific qualifications. Course content: · Candidates are supported by an assessor who works closely with the candidate...

...Team Leading NVQ Level 2. Pre-requisite knowledge/qualification: To be in a present or upcoming team leading role. It would be an advantage to hold a certificate...

...A Training Needs Analysis can be done prior to enrolment to ensure commencement at the correct level. Recommended follow-up courses: The NVQ Level...

...or anyone seeking management opportunities in an organisation which recognise the benefits of excellent customer service. Course content: · Each candidate...

...and others · The home/work balance · Dealing with pressure from others · Strategies and techniques to prevent and manage stress · How to help others and...

...written and verbal · How to manage the negative emotions which can lead to non assertive or aggressive behaviour. eg anxiety, apprehension and fear · Thoughts...

...· Choosing your response for different types of behaviour · Staying calm and dealing with negative emotions e.g. anxiety, apprehension · The assertive option · Building rapport...

...why it occurs · Identified appropriate responses to difficult situations · Developed techniques for handling negative emotions, eg: anxiety...

...PTC Certificate of Attendance Pre-requisite knowledge/qualification: None Pre-requisite knowledge/qualification: None. Recommended follow-up courses...

...This course focuses on how to train individuals and groups, different training methods according to different styles of learning, and how to evaluate and follow...

...an introduction or industrial updating of the M.M.A process. Course content: · Safety as applied to manual metal arc welding equipment · Basic principles...

...thick or above as appropriate to delegates requirements Course tutor: Steve Fitzgerald Training method: Classroom theory and practical workshop sessions Course outcome/qualification...

...Program Course objectives/key benefits: To develop an individual's knowledge of the safety requirements, M.A.G.S. process technology and the practical application of M.A...

...project and exam. Course outcome/qualification: Managing Safely Certificate issued by The Institution of Occupational Safety and Health (IOSH)...

...A requirement of proprietors is to ensure that one or more people are identified within each establishment to receive proper instruction on all aspects...

...including financial exploitation and physical abuse. Early identification and intervention are crucial to ensure the health and safety and well-being of vulnerable adults...

...written and verbal · How to manage the negative emotions which can lead to non assertive or aggressive behaviour. eg anxiety, apprehension and fear · Thoughts...

...Everyone exposed to noise at work should participate in such training. Vital to senior management and organisational decision makers. Course content...