The Professional Training Centre courses

...It focuses on the facilitation of learning opportunities with individuals. The candidate will either be assisting with the management or directly managing...

...must have knowledge of academic theory and current legislation, be in the correct job role and at the correct level within their organisation in order...

...work with their own sector specific qualifications. Course content: · Candidates are supported by an assessor who works closely with the candidate...

...in team leading or similar. Although not essential as you will need to demonstrate at interview that you have the commitment and ability to undertake the programme...

...portfolio to help with the construction of their own. Course outcome/qualification: NVQ Level 2 or 3 Customer Service. Pre-requisite knowledge/qualification...

...It covers a wide range of customer service activities in different situations, some of which are complex or non-routine. This course aims to assist...

...Participants will have an opportunity to explore proven stress management techniques, which if employed in the workplace can increase performance and motivation...

...our inner dialogue and how they influence behaviour · Making and refusing requests without manipulating or feeling guilty · Dealing with criticism...

...seemingly impossible situations which if not handled effectively, can cause misery, frustration and ultimately affect performance. The course will provide practical guidance...

...partner and group work, demonstration and practice, discussion and evaluation. Course outcome/qualification: PTC Certificate of Attendance...

...PTC Certificate of Attendance Pre-requisite knowledge/qualification: None Pre-requisite knowledge/qualification: None. Recommended follow-up courses...

...a personalised action plan. Course outcome/qualification: PTC Certificate of Attendance Pre-requisite knowledge/qualification:...

...3mm-20mm plate as appropriate to delegates requirements Course tutor: Steve Fitzgerald Training method: Classroom theory and practical workshop sessions...

...application of oxy-acetylene brazing. Who the course is aimed at: Skilled or semi skilled welders involved in refrigeration and/or maintenance work requiring...

...or industrial updating related to M.A.G.S. brazing. Course content: · Safety as applied to M.A.G.S. brazing process · Basic principles of the equipment...

...1. Introducing Managing Safely · How managers are responsible for their teams · Why safety has to be managed 2. Assessing risks · What do 'risk' and 'risk...

.../ balancing · Adjustment of the rest / guards · Personal Protective Equipment · Machine Inspections · Protection devices and safety features · Noise and...

...adults · Recognising abuse · The rights of vulnerable adults · Principles of working with abuse in vulnerable adults Course tutor: Amanda Cowan MSc Occupational Psychology...

...· A greater understanding of the principles of assertiveness · Increased their confidence in handling difficult situations · Increased their repertoire...

...A large room is required to set up the various types of demonstration equipment. Minimum room size 8m x 8m is required to accommodate 25 people...