The Professional Training Centre courses

...By the end of the programme candidates will have further developed their knowledge of training theory and practice. Who the course is aimed...

...assistance and assessment for building a portfolio of evidence for Management NVQ Levels 3, 4 and 5. Program Initial interviews and induction will...

...· Further meetings will be arranged to progress the candidate through the qualification It is expected that most candidates will achieve the qualification within 12 months...

...the candidate with the construction of the portfolio and observe them within the working environment. · Candidates will be expected to attend a half...

...Who the course is aimed at: · Level 2 - For personnel who are customer service providers · Level 3 - For personnel who will become key customer service...

...or anyone seeking management opportunities in an organisation which recognise the benefits of excellent customer service. Course content: · Each candidate...

...more effectively and anyone who wants to know more about workplace stress and its management. Course content: · Identifying causes and effects of stress...

...and we sometimes need help to become more assertive. This workshop will provide an opportunity for participants to acknowledge and build on their existing skills...

...frustration and ultimately affect performance. The course will provide practical guidance, skills and confidence to deal effectively with those difficult behaviours...

...Description Conflict in itself can be healthy and challenging. However, problems can arise when it is not dealt with effectively.This practical workshop...

...· Questions from the audience Course Tutor: Tracy Muir Training Method: Participative and lively, draws on presenters practical experience. Course outcome/qualification...

...delegates will be able to: · Identify different learning styles and ways to train people · Structure, conduct and follow up training sessions · Recognise...

...Course outcome/qualification: PTC Certificate of Attendance. In addition certification associated to welder coding and/or welding procedure(s)...

...thick or above as appropriate to delegates requirements Course tutor: Steve Fitzgerald Training method: Classroom theory and practical workshop sessions Course outcome/qualification...

...PTC Certificate of Attendance and Compressed Gasses Passport. In addition certification associated to welder coding and/or welding procedure(s)...

...skills to health and safety issues. Who the course is aimed at: · Managers · Supervisors · Key staff in safety Course content: Eight Modules...

...None. Recommended follow-up course: · Portable Power Tool Safety...

...are at a greater risk than others for all types of abuse, including financial exploitation and physical abuse. Early identification and intervention...

...for participants to acknowledge and build on their existing skills. Description An assertive person is confident, communicates well, has good interpersonal skills...

...type and use of hearing protection · Increased awareness of responsibilities of employers and employees Who the course is aimed at: Everyone exposed...