The Professional Training Centre courses

...This qualification sets out the nationally recognised standards for providing service and resources to facilitate learning. It focuses on the facilitation...

...place on an individual basis. On enrolment on the programme candidates will become student members of the Chartered Management Institute. Course objectives/key benefits...

...· Candidates will be expected to attend an induction onto the award where they will be issued with a portfolio to help with the construction of their...

...Team Leading NVQ Level 2. Pre-requisite knowledge/qualification: To be in a present or upcoming team leading role. It would be an advantage to hold a certificate...

...timescales there may be additional costs. · Candidates will be expected to attend a half day induction onto the Award where they will be issued with...

...Must be in middle management, with responsibility for writing policies and procedures for the organisation which will affect the delivery of customer service...

...· Understand why stress occurs · Identify causes and effects of stress · Manage their approach to pressure in a more productive way · Develop strategies...

...feels in control, and is skilled in dealing with people in all types of situations. These attributes do not always come easy to each of us, and we sometimes...

...None. Recommended follow-up course: Managing Stress in the Workplace - available on an in-company basis...

...emotions · Strategies to manage provoking behaviour · Non-verbal communication and the image we portray · One-to-one and team conflict · Discrimination...

...Preparation is all! This course will give delegates the tools and the confidence that will ensure that they are able to give effective and professional presentations...

...a personalised action plan. Course outcome/qualification: PTC Certificate of Attendance Pre-requisite knowledge/qualification:...

...can be arranged. Certification applicable to BS4872 or BSEN287 or ASME IX as appropriate - please enquire for details. Pre-requisite knowledge/qualification...

...application of oxy-acetylene brazing. Who the course is aimed at: Skilled or semi skilled welders involved in refrigeration and/or maintenance work requiring...

...Program Course objectives/key benefits: To develop an individual's knowledge of the safety requirements, M.A.G.S. process technology and the practical application of M.A...

...slips trips and falls, working at height, computers and manual handling. 6. Investigating accidents and incidents · Why accidents should be investigated...

.../ balancing · Adjustment of the rest / guards · Personal Protective Equipment · Machine Inspections · Protection devices and safety features · Noise and...

...This course uncovers and provides a way forward for the problem of abuse in vulnerable adults. Program Course objectives/key benefits: By the end of...

...conflict, confrontation and awkward situations · Setting realistic goals for change Course tutor: Veronica Wilson Training method: Workshop...

...· Live simulation of damage · Consequences of damage · Personal ear protection; demonstrations of its effectiveness · Noise at work regulations · Introduction...