PTP Training & Marketing Ltd courses

...This Masterclass is aimed at those of you who occasionally need to deliver training to either colleagues or customers but who are not aiming at becoming full-time trainers... Learn about: Learn simple tips, Simple tips, Training practical...

...customers post lockdown Identify exactly what excellent customer service is Develop customer service ambassadors within your team Create an easy action... Learn about: Customers post lockdown, Excellent Customer Care, Develop customer service...

...Over 20 closing strategies are identified and each individual on the course will take a test to establish what type of salesperson they are and how best they can improve... Learn about: Sales Training...

...of it escalating to an uncomfortable confrontation and, maybe, reduce the possibility of it happening too often in the future. Improve How You Manage Conflict... Learn about: Facing conflict productively, Conflicting priorities, Advantages of conflict...

...poor performance • Know how to get the best from each of your team members & your team • Build team morale and trust to drive positive team performance... Learn about: High performing team, Team morale, Team Training...

...Training Masterclass - Timetable 14.00-14.30 Key components of resilience 14.30-15.00 Managing negative emotions 15.00-15.10 Coffee break 15.10-15.45 Staying relaxed... Learn about: Components of resilience, Positive and optimistic, Staying relaxed...

...methods, tips and techniques to help you through days like the ones above so that you can stay more in control of yourself, manage situations better...

...Regardless of what position you hold in the hierarchy, if you have people management responsibility, you may well be facing new challenges within a virtual reality... Learn about: Virtual Reality, Quantifying quality, Ensuring positivity...

...methods, tips and techniques to help you through days like the ones above so that you can stay more in control of yourself, manage situations better...

...to effective decision making 12.30-12.40 Coffee break 12.40-13.30 Tips & techniques to save time & build decision making confidence... Learn about: Decision making traps, Step process, Better Decisions...

...same timeframe 14.30-15.00 Identifying our own time stealers and how to stop them 15.00-15.10 Coffee break 15.10-16.00 The art of prioritising... Learn about: Take Control, Less stress, More tasks...

...with stakeholders 15:00 – 15:15 Break 15:15 – 16:15 Evaluating stakeholder engagement 16:15 – 16:30 Action Plans 16:30 – 17:00 Evaluations and close... Learn about: Stakeholder Management...

...stakeholders Articulate how to communicate effectively with stakeholders List methods of evaluating stakeholder engagement Anyone who is new to stakeholder... Learn about: Stakeholder Management...

...NEW! PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and attend a live training session... Learn about: Writing Skills, Professional Writing...

...Now is the time to harness their ideas. Our Virtual Presentation Skills course enables your team members to: Create a professional and positive message... Learn about: Presentation Skills...

...(3 hour session) - Timetable 13.00 - 13.45  Create a professional and positive message 13.45 - 14.30  Embrace the virtual audience         15 minute break 14.45... Learn about: Skills sets, Positive message, Presentation Skills...