SALES CHANGE

According to research from Gallup, 70% of change efforts do not achieve the desired outcomes. In fact, 52% fail with no evidence of change, and in some cases, change efforts result in long-term damage to the sales organisation.

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Central to successful organisational change is engaged senior leaders who actively champion the strategic change. To support your senior leadership in their roles as a change champion, we offer a change management programme to help them communicate and reinforce key selling behaviours and how technology integrates with the strategic vision of your organisation.

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The programme is carefully designed to provoke deep thinking on how technology can be used to enhance your competitive advantage in selling. We help you review traditional selling models Vs using new multiple sales channel by harnessing technology. Understanding the cost to acquire a customer (CAC) in Outbound Vs Inside selling or the Customer Lifetime Value (LTV) and how you can best serve your customers and acquire new clients in the future.

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It is easy to look back with hindsight and state we predicted Uber or Airbnb, but both have completely revolutionised their respective industries of private taxi hire and accommodation rental. Airbnb in a recent study accounted for 8.3% of the total rooms let in North America, how many multi-national hotel chains foreseen the gravity of threat from a tech company before Airbnb founded in 2008? We look at stress testing your sales model and your competitive advantages both today and how it will adapt to be relevant in the future.

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While we can provide systems and processes we know that it’s about implementation and getting your message across to your sales team which is what Stephen has done for 20 years in international sales.