Secretarial courses

...Please note: Enrolment onto this course includes the registration for one year of membership with the ICB (worth £45). The fee you pay does not include examination fees...

...you are the public face and voice of your organisation, so the impression you give is the image that counts. Good communication skills are essential...

...Listening and communication skills Preparing yourself for the call - both mentally and physically Dealing with secretaries, PAs and receptionists Hook Statements...

...rather than impress - Thinking about who you are writing for - The art of plain English - avoiding jargon - Incorporating house style - the report template...

...participants competence and confidence in effective report writing Having to write a report can seem very daunting to many managers. This activity allows...

...Awareness PM Patients’ Rights & Customer Care Day 3 AM Managing and Understanding Results PM Protecting Yourself MODULE 1 Why does Risk matter?...

...This course is great for those who find it difficult to take notes especially when the chair and attendees speak so fast. Anyone responsible for taking...

...concisely Plain English Proofing and presentation This session is available as workshops or coaching. We will happily personalise the session to a particular...

...Word training ·A wide choice of training locations and times, and the flexibility and value of self-study training methods that allow for different learning...

...Awareness PM Patients’ Rights & Customer Care Day 3 AM Managing and Understanding Results PM Protecting Yourself MODULE 1 Why does Risk matter?...

...This course has attracted delegates from across both private and public sector organisations and is one of our most popular courses. This course will provide...

...that we deliver our programmes and services in a relaxed, friendly and professional manner using a variety of techniques and skills to guarantee that...

...personalised workbook to use as a reference guide on completion of the course ·The opportunity to gain the widely recognised Pitman Training Certificate...

...use of a Wizard and to create their own system of several Forms and Tables. Intermediate Microsoft Access This course is intended for anyone who wishes...

...retraining, motivating, and developing employees - when used correctly. It forms part of the work structure as much as anything else but the temptation...

...How will I be taught? You will work in a group setting with your peers, either within your workplace or here at the College with employees of other organisations...

...memo and report, including the changing of line spacing · Lesson Two – Transcribing a variety of documents which include special marks, brackets and vertical space...

...effectively while keeping your cool.This course is suitable for anyone working in a reception environment. What will I be learning? The course includes...

...1Unit 2 Audio Transcription (Basic) · Lesson One – Effectively operate the audio transcriber, transcribe sentences, the use of the comma, and transcribe paragraphs...

...Starting the PowerPoint 2007 program, the PowerPoint interface, opening and closing a presentation, running a presentation as a slide show, different PowerPoint views...