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Secretarial courses
- Course
- Online
- Intermediate
- 3h - 1 Year
...service standards, staff motivation, and performance monitoring. The course also covers customer experience optimisation, service delivery planning... Learn about: Quality Training, Customer Service, Customer Relationship Management...
- Course
- Online
- Intermediate
- 1h - 1 Year
...implementing workflow systems, and ensuring accurate, timely information flows across teams. This online CPD course is ideal for professionals seeking... Learn about: Project Management, Document Management, Business Operations...
- Course
- Online
- Intermediate
- 3h - 1 Year
...Learners will develop core competencies in executive support, including diary and meeting management, business communication, document handling... Learn about: Office IT, Communication Training, Ms Office...
- Course
- Distance Learning
- 100h
...Please note: Enrolment onto this course includes the registration for one year of membership with the ICB (worth £45). The fee you pay does not include examination fees...
- Short course
- London
- 1 Day
...rather than impress - Thinking about who you are writing for - The art of plain English - avoiding jargon - Incorporating house style - the report template...
- Short course
- Birmingham
- 1 Day
...participants competence and confidence in effective report writing Having to write a report can seem very daunting to many managers. This activity allows...
- Course
- Glasgow
- 6 Days
...Awareness PM Patients’ Rights & Customer Care Day 3 AM Managing and Understanding Results PM Protecting Yourself MODULE 1 Why does Risk matter?...
- Short course
- Cardiff
- Beginner
- 1 Day
...This course is great for those who find it difficult to take notes especially when the chair and attendees speak so fast. Anyone responsible for taking...
- Course
- Newcastle Upon Tyne
...concisely Plain English Proofing and presentation This session is available as workshops or coaching. We will happily personalise the session to a particular...
- Course
- Milton Keynes
...Word training ·A wide choice of training locations and times, and the flexibility and value of self-study training methods that allow for different learning...
- Course
- Glasgow
- 6 Days
...Awareness PM Patients’ Rights & Customer Care Day 3 AM Managing and Understanding Results PM Protecting Yourself MODULE 1 Why does Risk matter?...
- Short course
- Cardiff
- Advanced
- 1 Day
...This course has attracted delegates from across both private and public sector organisations and is one of our most popular courses. This course will provide...
- Short course
- Aberdeen
- Advanced
...that we deliver our programmes and services in a relaxed, friendly and professional manner using a variety of techniques and skills to guarantee that...
- Course
- Milton Keynes
...personalised workbook to use as a reference guide on completion of the course ·The opportunity to gain the widely recognised Pitman Training Certificate...
- Short course
- Worcester
- 1 Day
...use of a Wizard and to create their own system of several Forms and Tables. Intermediate Microsoft Access This course is intended for anyone who wishes...
- Course
- Barnet
...retraining, motivating, and developing employees - when used correctly. It forms part of the work structure as much as anything else but the temptation...
- Course
- Chichester
...How will I be taught? You will work in a group setting with your peers, either within your workplace or here at the College with employees of other organisations...
- Course
- Blended in Milton Keynes
...memo and report, including the changing of line spacing · Lesson Two – Transcribing a variety of documents which include special marks, brackets and vertical space...
- Vocational qualification
- Paignton
...effectively while keeping your cool.This course is suitable for anyone working in a reception environment. What will I be learning? The course includes...
- Course
- Hammersmith
- 12 Months
...recognised IT applications is a requirement of most day-to-day office activities and will ensure you are ready for all the challenges in today's business world...
- Course
- Blended in Milton Keynes
...1Unit 2 Audio Transcription (Basic) · Lesson One – Effectively operate the audio transcriber, transcribe sentences, the use of the comma, and transcribe paragraphs...
- Course
- Blended in Milton Keynes
...Starting the PowerPoint 2007 program, the PowerPoint interface, opening and closing a presentation, running a presentation as a slide show, different PowerPoint views...
- Course
- Hammersmith
...and I start my new job next week!" All employers in today's business world require their staff to be competent users of IT and to be able to produce...