Stand & Deliver courses

...have proven that there are some other factors that define it. When you’re the team leader, it’s important to know how to keep everyone motivated... Learn about: Emotional Intelligence at Work, Skills and Training, Productive Relationships...

...to discuss difficulties they face, explore a range of ideas for handling different kinds of telephone situations, and practise the key skills needed... Learn about: Essential Telephone Techniques, Telephone techniques, Listening Skills...

...Respond to difficult situations in an assertive and positive way when handling people face to face and on the telephone Remain calm and courteous... Learn about: Communication Training, Face to Face, Handling People Face to Face...

...Others Managing Change Victim or instigator? Exploration of common barriers Processes for creating, managing and sustaining change The Mechanics of Engagement... Learn about: Leadership & Management Programme, Managing Change, Mechanics of Engagement...

...On receiving your request for more details we will send you all course information and how to book a place/s At the end of this training programme participants... Learn about: Skills and Training, Stages of Negotiation, Negotiation & Influencing Skills...

...in meetings and ensure individual action plans are set as a result Understand and use a problem solving process Understand and practice creative thinking... Learn about: Time management, Communication Skills, IT Management...

...Rapport building: making effective choices of verbal and non verbal communication. How to develop internal strength and resilience. How people make sense of ‘reality’... Learn about: Past failures, NLP Foundation Skills, Skills and Training...

...taking a creative and logical thinking approach when applied in today’s working environment Apply a range of creative and logical thinking tools and techniques... Learn about: Decision Making, Logical thinking, Problem Solving & Decision Making...

...The workshop concentrates on polishing each person’s individual performance by dealing with items such as voice clarity, posture and body language... Learn about: Speaking Skills, Influencing Skills, Practical session...

...meetings to maintain focus and momentum. Ensure that the right people attend so as to make progress on the Agenda rather than simply talk about it. Anyone... Learn about: Vital meeting, Time productively, Productive Meetings...

...personalities and the leader’s responsibilities, and what makes a good leader. It is up to you whether you want to achieve better synergy with your team members!... Learn about: Team Leadership Skills, Team Training, Skills and Training...

...progress and success – project tracking Manage Change – document change within a project Manage risk within a project Develop appropriate documents and... Learn about: Leadership Skills, Project Management, Financial Awareness...

...level of plans using the Product Based Planning technique Undertake Risk analysis and management in a project environment Apply Change Control and Configuration... Learn about: Risk Assessment, Pre Project Activities, Change Control...

...of spend within their organisation. At the end of this training programme participants will be able to: Understand the key principles of category management... Learn about: Category Management, IT Management, Purchasing environment...

...exercises in small groups, trainer input and the use of case studies and examples to enhance learning. In addition there will be the opportunity to practise... Learn about: Contracting and Supplier Relationship Management, IT Management, Key Performance Indicators...

...role of purchasing in an organisation Understand the key steps in the purchasing process Identify the key capabilities required of a strategic purchasing function... Learn about: IT Management, Introduction to Strategic Purchasing, Contract management...

...knowledge and understanding. These include units that focus on communication, working with people, providing direction and leadership and getting results... Learn about: Time management, Organizational Skills, Leadership Skills...

...Students will work on learning how to achieve win-win outcomes and will understand and use various negotiation methods. Participants will also be working... Learn about: Body Language, Persuasion Skills, Customer Service...

...The course has been published in emagister.co.uk. It lasts just one day and can be delivered both in Stand&Deliver facilities and in-company. The intention... Learn about: Anatomy and Physiology, Business Writing, Speed Reading...

...Asking Questions Coaching Challenging Building & Maintaining Rapport Directing Energy & Emotion Listening Asking Questions Coaching Challenging Building... Learn about: Mentor Training, Negotiation Skills, Skills and Training...