Stand & Deliver courses

...Feelings come and go, and at work, it is quite important to let them flow in an intelligent way in order to conquer your goals positively, especially when you’re a manager... Learn about: Current Level of EI, Developing Self Awareness, Developing the Ability...

...and themselves when handling different kinds of telephone situations Build rapport confidently with customers they cannot see Obtain the information... Learn about: Listening Skills, Skills and Training, Customer’s needs...

...dealing with telephone callers and visitors simultaneously Respond to difficult situations face to face or on the telephone in an assertive and positive manner... Learn about: Telephone enquirires, Skills and Training, Telephone callers...

...Strengths & Weaknesses Managing Priorities Timewasters Day 3 – Applying It To The Business Unlocking Others’ Potential From Manager to Advanced Performance... Learn about: Effective Communication, Team Development, Elements of Leadership...

...various negotiation methods Use their own style to be sincere and effective See how others seek to influence them Course content: Definition The stages... Learn about: Personal Strengths, Stages of Negotiation, Influencing Skills...

...Anyone who wishes to improve their Personal Effectiveness through enhancing their skills in Time & Prioritisation Management, Communication Skills... Learn about: IT Management, Personal Effectiveness, Effective meetings...

...non verbal language to be at our best and to influence others. Programming deals with how thoughts and language become patterns of behaviour... Learn about: Skills and Training, Future successes, Communication Skills...

...the 3 key creative thinking principles to maximise problem solving opportunities Practising applying a range of problem solving techniques to different... Learn about: Work Environment, Alternative thinking, Creative Thinking...

...The workshop concentrates on polishing each person’s individual performance by dealing with items such as voice clarity, posture and body language... Learn about: Speaking Skills, Facial expression, Skills and Training...

...How long is it since you came out of a meeting saying, ‘That was great, I’m really looking forward to the next one!’? That may sound extreme but perhaps you get the point... Learn about: Time productively, Running Productive Meetings, Vital meeting...

...program imparted by Stand & Deliver, you will get in contact with practical information that will allow you to enhance your team member’s performance... Learn about: Skills and Training, Team Leadership Skills, Team Dynamics...

...of a project team and managing projects. Project Management Skills are as essential as Time Management, Presentation Skills, Leadership Skills and Financial Awareness... Learn about: IT Management, Time management, IT Project Management...

...and project management and how PRINCE2 meets that requirement Implement the PRINCE2 process model in a variety of environments Prepare the appropriate... Learn about: Pre Project Activities, Risk Assessment, IT risk...

...of spend within their organisation. At the end of this training programme participants will be able to: Understand the key principles of category management... Learn about: Purchasing environment, Stakeholder Management, Category Management for Purchasing...

...measures and improvement activities at suppliers Those who are new to working in a purchasing environment with little or no purchasing experience... Learn about: Contract Law, Contracting and Supplier Relationship Management, Service level agreements...

...of the key principles of purchasing and procurement to be able to manage and participate in the development of a strategic purchasing capability for their organisation... Learn about: Performance measurement, Introduction to Strategic Purchasing, Spend management...

...knowledge and understanding. These include units that focus on communication, working with people, providing direction and leadership and getting results... Learn about: Team Building, Team Training, Leadership Skills...

...methods and using your own style sincerely and effectively. Also looking at how others try to influence you. This is a course for anyone whose work... Learn about: Influencing Skills, Selling Skill, Body Language...

...and fixations Conditioning exercise one First speed reading practice Conditioning exercise two Second speed reading practice Common reading problems Conditioning... Learn about: Journalism Skills, Speed Reading, Report Writing...

...Asking Questions Coaching Challenging Building & Maintaining Rapport Directing Energy & Emotion Listening Asking Questions Coaching Challenging Building... Learn about: Linking mentoring, Skills and Training, Negotiation Skills...