Stand & Deliver courses

...Developing the Ability to Empathise How to Build and Look After Positive and Productive Relationships. Creating Your Plan for Continuing Your Development of... Learn about: Emotional Intelligence at Work, Self management, Developing Self Awareness...

...deal with others over the ‘phone. At the end of this training programme participants will be able to: Understand the principle skills needed to use the... Learn about: Essential Telephone Techniques, Types of customers, Listening Skills...

...with telephone enquirires Message taking; questioning skills, listening techniques, taking messages accurately Dealing with difficult situations... Learn about: Professional impression, Skills and Training, Telephone enquirires...

...Motivating & inspiring others Ways to create, stimulate and maintain change Time Management & Personal Effectiveness Efficiency & Effectiveness Personal... Learn about: Leadership & Management, Personal Effectiveness, IT Management...

...On receiving your request for more details we will send you all course information and how to book a place/s At the end of this training programme participants... Learn about: Negotiation & Influencing Skills, Skills and Training, Ethical Influencing...

...in meetings and ensure individual action plans are set as a result Understand and use a problem solving process Understand and practice creative thinking... Learn about: Eye contact effectively, Personal Effectiveness, Communication Skills...

...‘Improved communication skills’, most frequently tops the list of identified training needs in the majority of organisations. Quite rightly... Learn about: Internal strength, Communication Training, Verbal Communication...

...On receiving your request for more details we will send you all course information and how to book a place/s Defining creative/alternative thinking... Learn about: Problem Solving & Decision Making, Work Environment, Decision Making...

...together with verbal and written feedback. At the end of this workshop participants will be able to: Speak with impact Present a professional image... Learn about: Facial expression, Body Language, Practical session...

...meetings to maintain focus and momentum. Ensure that the right people attend so as to make progress on the Agenda rather than simply talk about it. Anyone... Learn about: Productive Meetings, Time productively, Running Productive Meetings...

...you’ll gain knowledge in different areas, being able to indentify your leadership style, learn how to give effective feedback, understand the different team dynamics... Learn about: Skills and Training, Team Leadership Skills, Persuasion Skills...

...At the end of this Training Programme participants will have gained an advanced approach to Project Management and be able to: Handle a diverse project team – differing experiences... Learn about: Skills and Training, Presentation Skills, Advanced Project...

...all course information and how to book a place/s At the end of this training programme participants will be able to: Understand the necessity for projects... Learn about: IT Management, Pre Project Activities, IT risk...

...This workshop seeks to achieve a balance between theory and practical advice with expert coaching and guidance. Participants will develop an understanding... Learn about: Supply Chain, IT Management, Category Management...

...measures and improvement activities at suppliers Those who are new to working in a purchasing environment with little or no purchasing experience... Learn about: Key Performance Indicators, Intellectual Property, Supplier relationships...

...Those who are new to working in a purchasing environment with little or no purchasing experience; those who would like to review their existing skills... Learn about: Purchasing ethics, Strategic Purchasing, Purchasing process...

...recognised qualification Benefits for employers Motivated and competent team leaders Increased productivity Customise this qualification to suit organisational... Learn about: Communication Skills, Team Building, Skills and Training...

...environment in which a proper negotiation can take place. This entails creating a climate for co-operation and establishing minimum requirement results in advance... Learn about: Persuasion Skills, Customer Care, Team Building...

...and look at organizing thinking more effectively. This is a course for people who need to read with greater speed whist maintaining accuracy and retention of the content... Learn about: Anatomy and Physiology, Reading from a Screen, Report Writing...

...Emotion Examining and using a three step mentoring model Understanding and practicing the key skills required of a great Mentor Listening Asking Questions... Learn about: Negotiation Skills, Linking mentoring, Communication Skills...