Stand & Deliver courses

...of the nature of change and how to maximise the positive impacts of change on themselves and their colleagues whilst reducing or eliminating the negative effects... Learn about: Influencing change, Experience change, Managing successful change...

...needing to increase understanding of proactive cash collection procedures and bad debt reduction. On receiving your request for more information we... Learn about: Disputed Debt, Money Management, Cash Collection Techniques...

...Participants will understand and be able to apply: Leadership skills, Performance Management and Communication skills. Course content: Introduction... Learn about: Performance Management, IT Management, Reflective Reviews...

...aims and objectives for your training How to plan and prepare your training using deliverable objectives The design, preparation and delivery of a short... Learn about: Train the Trainer, Coaching Process, Feedback & Coaching...

...the most of their opportunities to receive coaching and feedback from the trainer, delegate numbers are limited to no more than 8. Each delegate will receive... Learn about: Sales Techniques, Listening Skills, Skills and Training...

...situations with clients or internal departments. Demonstrate levels of relationship and how to move these relationships forward. Understand strategy... Learn about: Skills and Training, Key accounting, Key Account Management...

...coaching and feedback from the trainer, delegate numbers are limited to no more than 8. Each delegate will receive a comprehensive Resource Manual of notes... Learn about: Sales process cycle, Selling skills, Sales Training...

...a positive business image and reputation, and how effective customer care influences people’s perceptions of your organisation. Identifying who your customers are... Learn about: Key Skills, Customer Care, Communication Skills...

...On receiving your request for more details we will send you all course information and also how to make a booking/s Our main goal is to enable participants... Learn about: Budgets work, Cash Flow, Creating & Using Budgets...

...Understanding the Job Description and Competency Specification (JD:CS). Using the JD:CS for shortlisting decisions and interview preparation... Learn about: Skills and Training, Recruitment activities, Personal communication styles...

...reviews/appraisals and understand how they work as a performance development tool. On receiving your request for more details we will send you all course... Learn about: Body Language, Skills and Training, Appraisal performance...

...This 1 day programme trains participants to use simple, practical stress reduction techniques that can be passed on to others to enable them to look after themselves... Learn about: Stress reduction techniques, Stress and performance, Stress Reduction...

...Take account of the different roles and responsibilities of individuals, including those of key participants. Use time more effectively in preparatory tasks... Learn about: Vital meeting, Pre meeting work, Time productively...

...and add financial tools to their skill set. On receiving your request for more details we will send you all course information and how to book a place/s... Learn about: Extensive background, Decision making processes, Accounting and Banking...

...Our training leads delegates through all of the processes that they need to arrive at that wise choice; one that both the recruiting manager and the candidate... Learn about: Interview preparation, Interview process, Recruitment activities...

...Learn how to optimise value as a function of cost Understand the difference between cost containment, cost avoidance and achieving savings Those who... Learn about: Cost containment, Managing Supplier Costs, Cost avoidance...

...In addition there will be the opportunity to practise negotiation in small groups with the longer format. The topics we will cover are: Planning a successful... Learn about: Skills and Training, Techniques of negotiation, Negotiation Skills for Purchasing...

...In these busy times we are confronted by many obstacles in our work and in most cases are quite happy to find a solution that gets the problem off our... Learn about: Creativity and innovation, Creating choices, Team Training...

...Delegation is an essential part of any effective Manager’s tool kit. Done at the right time with the right person, delegation frees a Manager... Learn about: Personal key result, Delegating to Develop, Strategic issues...

...At the end of this training programme participants will be able to: Examine and over come barriers to successful communication Develop effective listening... Learn about: Vocal Skills, Communication challenges, Effective Feedback...