Stand & Deliver courses

...Getting people to take the first steps towards change demands a high level of communication skill to achieve co operation, coupled with persistence... Learn about: Influencing change, Managing successful change, Experience change...

...is comprehensively covered in a day long, interactive workshop. Participants in this program will undertake relevant practical exercises to reinforce their learning... Learn about: Cash Flow, Credit Policy, Accounting terms...

...Introduction to Leadership and Performance Management. Work Based Assignments are set as the programme progresses... Learn about: ILM Level 3 Award in Leadership & Management, Building the Team, Leadership & Management...

...to plan and prepare your training using deliverable objectives The design, preparation and delivery of a short training session on which you will receive... Learn about: Training evaluation, Mentor Training, Coaching Skills...

...The course content below has been selected to be of value to those who sell directly to clients and those dealing with business to business sales... Learn about: Listening Skills, Skills and Training, Sales Training...

...service or business to business environments. On receiving your request for more details we will send you all course information and how to book a place/s... Learn about: Key Account Manager, Key Account Management, Key accounting...

...existing skills in developing and optimising sales opportunities may also benefit, but please check whether the Advanced Selling Skills workshop might... Learn about: Skills and Training, Sales process cycle, IT Development...

...a positive business image and reputation, and how effective customer care influences people’s perceptions of your organisation. Identifying who your customers are... Learn about: Effective Customer Care, Communication Model, Communication Skills...

...in finance Be familiar with the key accounting documentation used in business Understand the difference between solvency, liquidity and profitability through... Learn about: Balance Sheet, Profitability through budgeting, Budgets work...

...Preparing, structuring and managing the interview panel and the interview process itself. Making proper provision for interviewees and managing their expectations... Learn about: Skills and Training, Competency Specification, Interactive listening skills...

...information and also how to make a booking Benefits of an effective system for all Objective setting Structuring the meeting to ensure consistency... Learn about: Body Language, Conducting the Appraisal Meeting, Effective system...

...Participants in this programme will be able to: Distinguish useful stress from potentially harmful stress. Recognise their own stress indicators... Learn about: Stress Reduction Skills, Reduction Skills, Causes of Stress...

...of the participants’ time. Very soon, people will look forward to meetings because their presence actually counts. Participants will know how to manage... Learn about: Vital meeting, Chairing Effective Meetings, Action and momentum...

...to be ‘Finance literate’. Our programme enables participants to become familiar with the financial processes within a business so that they can understand... Learn about: Financial Training, Accounting and Banking, Financial tools...

...will be happy to live with for some time to come; one that brings knowledge, skills and experience relevant to the future needs of the organisation... Learn about: Interview panel, Interviewing Skills, Interview preparation...

...breakdowns Achieving value for money Measuring cost performance... Learn about: Managing Supplier, Cost performance, Cost containment...

...and behaviour in the negotiation Dealing with conflict in the negotiation scenario ‘Deal’ versus ‘relationship’ Executing a successful negotiation strategy Tips... Learn about: Negotiation Skills for Purchasing, Negotiation strategy, Techniques of negotiation...

...In these cases we think we have been slick in our thinking. The reality is that often we have been too clever too quickly and not used our full creative potential... Learn about: Creating choices, Stretch their imagination, Team Training...

...or Team Leader, to do more of what only they can do. At the same time it offers a potential developmental opportunity to someone else. Skilful delegation... Learn about: Strategic issues, Developing people’s skills, Delegating to Develop...

...plan of how they can improve their personal skills. The practical course explores the techniques required for you to achieve positive results when interacting with others... Learn about: Vocal Skills, Communication Training, Communication Skills...