Stand & Deliver courses

...At the end of this training workshop participants will be able to: Understand the change process and their own and others’ reactions and attitudes towards... Learn about: Understanding change, Managing Change, Influencing change...

...and reducing debt/increasing cash flow. The knowledge that participants gain make it such that this course could repay its cost many times... Learn about: Credit Cycle, Handling Excuses, Cash Collection Techniques...

...Introduction to Leadership and Performance Management. Work Based Assignments are set as the programme progresses... Learn about: Building the Team, Reflective Reviews, Communication Skills...

...Understand how adults learn Write deliverable session objectives Design, prepare and deliver effective practical training during a practice session Monitor... Learn about: Feedback & Coaching, Coaching Process, Coaching Skills...

...This workshop is a powerful blend of high level sales skills practise that is supported by expert coaching and guidance and backed up with sound theory... Learn about: Sales Promotion, Sales Techniques, Sales Training...

...A range of subject areas are covered to ensure Key Account Managers are equipped to operate effectively in a broad range of situations. Each attendee... Learn about: Key accounting, Coaching Process, Key Account Management...

...coaching and feedback from the trainer, delegate numbers are limited to no more than 8. Each delegate will receive a comprehensive Resource Manual of notes... Learn about: Sales Training, Skills and Training, Customers needs....

...confidently and constructively with complaints, challenging customers and stressful situations... Learn about: Communication Skills, Effective Customer Care, Outstanding Customer Care...

...budgeting Prepare a Cash Flow, a Profit and Loss Account and a Balance Sheet... Learn about: Balance Sheet, Profit and Loss Account, Key accounting...

...On receiving your request for information we will send you all course details and also how to make a booking/s The Trainer will lead the following interactive... Learn about: Skills and Training, Interview panel, Interactive listening skills...

...eliminate any bias Preparation to ensure all parties are able to participate fully and to obtain the best possible experience of the appraisal performance... Learn about: Effective system, Body Language, Appraisal performance...

...Identify the signs and symptoms of stress in others. Understand the consequences of stress for the individual and for the organisation. Provide people... Learn about: Stress Reduction Skills, Stress Reduction Skills for Managers, Effects of stress...

...in meetings and between meetings. Use verbal, non verbal and visual communication more skilfully. Follow up on participants’ assigned actions in between... Learn about: Effective meetings, Vital meeting, Action and momentum...

...and add financial tools to their skill set. On receiving your request for more details we will send you all course information and how to book a place/s... Learn about: Accounting and Banking, Decision making processes, Financial Awareness...

...Maintaining and preserving the confidential documents that the Law requires... Learn about: Recruitment activities, Short listing decisions, Interview panel...

...The programme is participative and involves exercises in small groups, trainer input and the use of case studies and examples to enhance learning... Learn about: Managing Supplier Costs, Cost breakdowns, Cost avoidance...

...tactics and techniques to use in a negotiation... Learn about: Successful Negotiation, Negotiation Skills for Purchasing, Negotiation strategy...

...will be able to: See their capacity for creativity Use different approaches to the creative process Recognise examples of innovation Link creativity... Learn about: Team Training, Stretch their imagination, Creating choices...

...Delegation is an essential part of any effective Manager’s tool kit. Done at the right time with the right person, delegation frees a Manager... Learn about: Strategic issues, Personal key result, Developing people’s skills...

...we will send you all course information and how to book a place/s Communication Skills What is effective communication Communication challenges Barriers to communication Questioning... Learn about: Effective communication skills, Effective Feedback, Effective Communication...