StayAhead Training Ltd courses

...of the ITIL® core lifecycle and how it may be implemented to enhance the quality of IT service provision within an organisation. This course is aimed...

...and Processes Carry out common Service Design activities Organise Service Design effectively Recognise Service Design functions and technology-related...

...may be used to enhance the quality of IT service support. This course is aimed at individuals who have attained the V3 ITIL® Foundation certificate...

...higher level ITIL® certifications. It will greatly benefit delegates who require a deep understanding of ITIL® Release, Control and Validation processes...

...activities, methods and functions used in each of the Service Offerings and Agreement processes Understand how to use the Service Offerings and Agreement processes...

...Introduction to PRINCE2 and Project Management What is a Project? The Project Environment Benefits of PRINCE2 PRINCE2 Principles Overview of PRINCE2 Key Themes...

...Six Sigma Process improvement and redesign 'To be' process models Benchmarks Process problems: Process disconnects Handoffs Delays Lack of IT support Process... Learn about: Creating Workbooks and Worksheets...

...Planning Benefit owners The Benefits Plan Benefits dependencies[BRM1] User Acceptance Testing - principles and approach Principles and vocabulary of testing...

...of the Unified Modeling Language (UML) Interaction of selected UML models Validating and verifying models Modelling Functionality Modelling user requirements...

...Suitable for: The course prepares participants to sit a one-hour, open book, examination leading to the certificate in Systems Development Essentials offered...

...'V' model, incremental development model, evolutionary development model The Unified Process Systems development lifecycles compared Adaptation and customisation...

...The course prepares participants to sit the 50-minute ISEB oral examination leading to the completion of the ISEB Diploma in Business Analysis. Introduction...

...and requests for proposals Proposals Best and final offers Proposal evaluation Contracts and agreements Work packages Intellectual property rights Solution...

...Examination for the ISEB Foundation Certificate in IS Project Management...

...This certificate is a specialist module for the ISEB Business Analysis Diploma IT-enabled business change overview The role of IT in business change Four-view...

...(Third Normal Form) data model Logical Process Design Class diagrams (UML) Interaction Diagrams (UML) Sequence Diagrams (UML) Communication Diagrams (UML)...

...The examination for this qualification lasts for one hour and is held at the end of the course. The examination consists of 40 multiple-choice questions...

...aims and directives Solution descriptions and plans Standards Scope of architecture work Requirements Regulatory requirements Business case Architecture...

...Suitable for: Anyone with substantial experience of an alternative relational database management system who now needs to administer, monitor and support... Learn about: Monitor and support MySQL databases and servers, To provide the skills necessary to administer...

...Evaluating the use of partitioning for performance...