Stratford upon Avon College courses

...or a level 1 course associated with the E2E programme, we also offer a level 2 course in either brickwork or site carpentry. Construction Apprenticeship...

...tiling, basic woodwork, painting and basic brickwork. Start Date 01/09/2009 End Date 31/07/2010 Duration 36 weeks Venue SBS Masons Road Fees £0...

...materials Key Objectives To learn about the government's strategy for sustainable construction and your duty of care under: · Section 34 of the environmental...

...Restricted optional units - only 2 units can be used from this list: (unit Values) · G Internets and intranets (15) · H E-mail (15) · I Word processing software (20)...

...Contact Centre Professionals NVQ Level 3. About the Course Study Mode NVQ Introduction Who Should Participate? This NVQ is aimed at Team Leaders and Managers...

...and contact centres Optional Units e.g.: · Interpersonal and written communication · Contact centre systems and technology · Staff resource planning for...

...All units are locally assessed and internally verified before being subject to external verification. Candidates are required to meet all the standards...

...Start Date 05/05/2010 End Date 14/07/2010 Start Time 13:00 End Time 15:00 Duration 10 weeks Venue Stratford-upon-Avon College Fees £80...

...4 About the Course Subject Business Course Code ED03PY000T01 Study Mode Part-time Introduction This award is for employees working in a role co-ordinating...

...to the learning process. They may have a quality assurance role or work with individuals to identify learning goals and review the trainee's environment for health and safety...

...(8 Units) · Unit 1 Deal Effectively with Customers · Unit 2 Make Sure Your Own Actions Reduce Risks to Health and Safety · Unit 3 Ensure the Workplace...

...About the Course Study Mode NVQ Introduction Who Should Participate: This award is ideally for those in a front of house, administrative or support...

...The learner will gain real work experience of what goes on in the day to day operations of a cultural venue and see how the processes and procedures enable...

...Who Should Participate: This award is ideally for those in a front of house, administrative or support role within any type of cultural venue...

...delegates will: · Understand why it is important to give excellent customer service in the hospitality industry · Know what their customers' expectations...

...and who may be in charge of their own department or team. The course is aimed at developing customer service supervisory skills. Key Objectives The Apprenticeship...

...Other Information Start Dates: Throughout the...

...Mode NVQ Contact Details Introduction Who Should Participate? Anyone working in hospitality, business, retail, transport, distribution. Key Objectives...

...customer service on your customers' premises · Recognise diversity when delivering customer service · Deliver customer service using service partnerships...

...This award is suitable for employees in the retail sector. Customer Service OCR NVQ4 About the Course Subject Customer Service & Sales Study Mode Part-time...