Stratford upon Avon College courses

...Tuition Fees(Cost) All training is free to the Apprentice...

...tiling, basic woodwork, painting and basic brickwork. Start Date 01/09/2009 End Date 31/07/2010 Duration 36 weeks Venue SBS Masons Road Fees £0...

...the waste correctly · What transferring the waste to an authorised person means · Learn about the necessary documents and ensuring you know that the waste...

...operatives looking to progress to a Team Leader position working in a Contact Centre or in the Contact Centre department of a company in other business areas...

...· H E-mail (25) · I Word processing software (30) · J Spreadsheets software (35) · K Database software (35) · N Specialist and bespoke software (30)...

...customers via electronic methods, and the management and operation of such facilities. Suitable for those working in a company whose main business...

...· Specialist or bespoke software · Use IT to exchange information · Spreadsheet software Technical Certificate: Certificate in Contact Centre Skills Assessment...

...In this course, learners can expand their ability to understand, read and write French in a wide range of everyday settings. Subjects to include...

...and developing learning and development. Duration 12 - 24 months Venue SBS Cygnet Court Fees...

...Course Units To achieve the qualification the candidate must complete seven units in total. These are drawn from six mandatory units and one optional...

...This pathway equips learners with a range of generic skills to widen the job opportunities available to them. Course Units Qualification Structure...

...To achieve the full National Award in Cultural Heritage Venue Operations, you are required to complete all eight of the units at Level 3. Mandatory...

...administrative or support role within any type of cultural venue. The learner will gain real work experience of what goes on in the day to day operations...

...(8 Units): · Unit 1: Provide effective Customer Service · Unit 2: Make sure your own actions reduce risks to health and safety · Unit 3: Contribute to...

...delegates will: · Understand why it is important to give excellent customer service in the hospitality industry · Know what their customers' expectations...

...is ideal for anyone responsible for the delivery and management of customer service. Those who have to monitor and develop the quality of customer service...

...Apprenticeship is designed for those who are responsible for delivering customer service and interact directly with the customer internally and/ or externally to the organisation...

...Who Should Participate? Anyone working in hospitality, business, retail, transport, distribution. Customer Service NVQ Level 2. About the Course Study...

...Who Should Participate? Anyone responsible for the delivery and management of customer service. Those who have tomonitor and develop the quality of customer...

...This award is suitable for employees in the retail sector. Customer Service OCR NVQ4 About the Course Subject Customer Service & Sales Study Mode Part-time...