Stratford upon Avon College courses

...CAA level 2 Diploma Common units: · Carry out safe working practices in construction · Information, quantities and communicating with others · Building...

...A Level 1 mutiskills course including plastering, tiling, basic woodwork, painting and basic brickwork. Construction Skills Level 1 Building Craft Occupations...

...materials Key Objectives To learn about the government's strategy for sustainable construction and your duty of care under: · Section 34 of the environmental...

...of a company in other business areas. Contact Centre Operations NVQ Level 2. About the Course Study Mode NVQ Introduction This NVQ is aimed at experienced...

...Mandatory units - (Unit values): · AA Develop personal and organisational effectiveness (25) · BB Health and Safety in ICT & Contact Centres (30)...

...This suite of NVQs is designed to recognise the skills of individuals in the UK who are working in occupations that require interaction with customers via electronic methods...

...as stated in the Areas of Competence. Assessment activities will take the form of either work-based tasks, simulated exercises or Accreditation of Prior...

...Languages Subject 2 Leisure Activities Course Code NT35PC002H06 Study Mode Part-time Introduction In this course, learners can expand their ability to understand...

...and developing learning and development. Duration 12 - 24 months Venue SBS Cygnet Court Fees...

...role in the strategic planning for learning and development in the government-funded-work-based learning environments. The will also be identifying...

...To achieve the full national award in Cultural and Heritage Venue Operations, you are required to complete eight of the units at Level 2 Mandatory...

...About the Course Study Mode NVQ Introduction Who Should Participate: This award is ideally for those in a front of house, administrative or support...

...The learner will gain real work experience of what goes on in the day to day operations of a cultural venue and see how the processes and procedures enable...

...a range of customer service. This pathway equips learners with a range of generic skills to widen the job opportunities available to them. Course Units Qualification Structure...

...are · Be able to describe ways to provide high standards of customer service on a day to day basis · Feel more confident when dealing with difficult customers...

...and develop the quality of customer service and who may be in charge of their own department or team. The course is aimed at developing customer service supervisory skills...

...Key Objectives The Apprenticeship Framework includes: NVQ Level 2, Technical Certificate Level 2, Employment Responsibilities and Rights, Key Skills Level...

...and achieve a nationally accredited qualification in NVQ Level 2 Customer Care Duration 9 months - 1 year Tuition Fees(Cost) Dependent on funding options...

...customer service on your customers' premises · Recognise diversity when delivering customer service · Deliver customer service using service partnerships...

...This award is suitable for employees in the retail sector. Customer Service OCR NVQ4 About the Course Subject Customer Service & Sales Study Mode Part-time...