Supervisors - People Skills
Course
In Winchester
Description
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Type
Course
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Location
Winchester
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Duration
2 Days
This course will help you to acquire and use valuable people skills. Suitable for: Supervisors
Facilities
Location
Start date
Start date
Reviews
Course programme
A 2 day course which will help you to acquire and use valuable people skills
Subjects covered include:
• Why people skills?
• Fundamentals of people skills
1. Self Management
2. Building rapport
3. Giving attention
4. Recognising and working with differences
5. Conveying your message
6. Using feedback
• Applying people skills
1. Informal meetings
2. Working in a team
3. In dealing with conflict
4. Dealing with difficult people
• Action planning and using your people skills
Additional information
Supervisors - People Skills