Taylor Mason Training courses

...food or retail for example, executive secretaries play a pivotal role in your operations. Without a secretary or executive PA to schedule these... Learn about: Communication Training, Secretarial training, Executive PA...

...This Desktop Intelligence Advanced Reporter course is intended for those who have been using Business Objects Desktop Intelligence for some time and... Learn about: Excel Sheet, Excel v2007/2010, Excel for Accounting...

...– Will provide practical ways in which to manage the day to day processes and procedures and includes: Defining your role Defining you and others expectations... Learn about: Management Planning, Skills and Training, IT Management...

...and manage the information they gather during the research process Understand the psychology and behaviour of people at work, including the headhunted candidate... Learn about: Job Recruitment, Recruitment techniques, Human Resource Recruitment...

...Delegates at the end of the advanced course will be able to have a complete understanding of the higher functions of Access, learn to automate functions... Learn about: Microsoft Access, Data analysis, Database Design...

...The sage 50 course is delivered at your premises and is fully tailored to your organisation. We utilise live information from you so at the end of... Learn about: Sales Process, Sage 50 accounts, Sage line 50...

...add recurrent data to documents in a series such as page numbers and headers, prepare labels and envelopes, add your company logo to a letter & set... Learn about: Microsoft Project, Word Processing, Word 2007...

...of the built in layout and text editing functionality, produce far more striking and effective documentation & create more presentable documents... Learn about: Word 2007, Microsoft Office, Microsoft Word...

...and the benefits of having them Overview of legislation on these issues, including legal requirements for following organisational policies and processes... Learn about: Line Management, Discipline and Grievance, Performance Appraisal...

...and drawing techniques Adding movies and sound Using animations Using scanned images Using Organisation Charts and Tables Advanced organisation chart options... Learn about: PowerPoint 2007, Ms PowerPoint, PowerPoint 2003...

...The topics covered in this half day cultural diversity course are: Introduction and Welcome Views and Opinions Defining Culture Benefits and Reasons... Learn about: Cultural Awareness, Cultural conflict management, Diversity Management...

...mapping Developing your mind-mapping skill... Learn about: Problem Solving, Effective Communication, Mind mapping...

...Getting Organised Organising Your Files Managing Your Workload... Learn about: Workplace Skills, Delegating Skills, Timetable scheduling for Management...

...Moments of truth in customer service - case studies on poor and exceptional customer service The importance of communication in customer service and... Learn about: Customer Care, Call Handling, Service Management...

...rather than in 'harder- to-fit-in' chunks of 20 or 30 minutes or more! The Expected Results - No touch typing programme can promise specific accuracy levels... Learn about: Office IT, Keyboard Skills, Study techniques...

...Rapport How and why people buy - Customer Behavioural Types, Presenting features, Advantages and benefits Overcoming Objections Review and Close... Learn about: Sales Techniques, Sales Coaching, Sales Strategy...

...of a quantitative risk assessment technique and the data required for records Describe workplace precaution hierarchies Prepare and use active monitoring... Learn about: People Management, Safety Management, Workplace health and safety...

...understanding Understand key legal principles and terms Describe the key features or employment legislation regarding the following issues: Recruitment... Learn about: Employee Relations, Disciplinary Procedures, IT Law...

...Course review: Day 1 - Reports: Creating a List Report Set Default Report Settings Build the Report Preview the Report Add a Report Title Align Fields... Learn about: Document processing, Report Writing, Document Management...

...Assessments Documentation Guidance, and the Process Conducting Consultation Meetings and Workshops Practical Exercises and Examples Personal Action Planning... Learn about: Diversity Management, Equal Opportunities, Diversity Awareness...