Taylor Mason Training courses

...Behind every successful Chief Executive Officer is a secretary that makes sure everything is attended to each day. Whether your company is in the field of telecommunications... Learn about: Assertiveness Training, Office Skills, Secretarial training...

...their professional career. What you learn: During this business objects training course, you will learn about: Editing Reports Editing Blocks Applying... Learn about: Excel Formula, Business Process, Excel Sheet...

...(recently promoted or no formal training) the underpinning knowledge and skills to be exceptional team managers. The course focuses on exceptional leadership skills... Learn about: Assertiveness Training, IT Management, Manager skills...

...By the end of this course, delegates will be able to: Describe what headhunting is and the process it follows Explain why headhunting is... Learn about: Interview Techniques, Head of Department, Human Resource Recruitment...

...Create and run macros Attach macros to events of database objects Creating Advanced Macros Create macros to provide user interaction Create macros requiring... Learn about: Database Design, Data analysis, Microsoft Office...

...This Sage 50 course outline is based upon your requirements, prior to delivery we will organise for you and the trainer to build the course... Learn about: Sage 50 accounts, Sales Process, Sage line 50...

...AutoFormat Drawing tables Working with Excel Data Working with Excel data in word Creating Charts in Word Performing calculations in tables Working... Learn about: Microsoft Project, Ms Word, Word Documents...

...Automated tasks Editing text The undo and redo commands Moving and Copying Text Selecting text Cutting, copying, and pasting text Finding and replacing... Learn about: Basic Skills, Microsoft Office, Ms Word...

...discipline, grievances and appeals List the key skills and qualities that a manager needs to employ when dealing with these issues Explain the legal background to these issues... Learn about: Performance evaluation, Performance Management, Performance Appraisal...

...Presentation Delivery Options Working with shared workspaces Working with the package for CD feature Advanced delivery techniques Customising the Environment... Learn about: PowerPoint 2007, MS Excel, Basic IT training...

...By the end of this course, delegates will be able to: define cultural diversity and some of the ways that it manifests itself - in all aspects of... Learn about: Diversity Awareness, Cultural conflict management, HR Practices...

...personal life as well as at work. Suitable for: This course is suitable for anyone Course review: Although mind mapping is a practical tool that enables... Learn about: Problem Solving, Mind mapping, Time management...

...The Power of a Change Changing Our Perspective Setting Goals Planning Tips and Tricks Setting a Routine Doing it Right Putting an End to Procrastination... Learn about: Workplace Skills, Diary Management, Time organisation...

...At the end of the customer care course the delegates will have the underpinning knowledge and skills to fully understand how to: Successfully communicate... Learn about: Customer Service Skills, Customer Service, Service Operations...

...mental processing (of spelling for instance) etc - not to mention the degree to which they apply themselves to the disciplines of practice, and their confidence... Learn about: Touch Typing, Office IT, Health & Safety...

...Rapport How and why people buy - Customer Behavioural Types, Presenting features, Advantages and benefits Overcoming Objections Review and Close... Learn about: Customer Retention, Customer Service, Sales Strategy...

...and techniques required to produce an adequate record of an incident and demonstrate the procedure for an accident investigation, recognising the human... Learn about: Workplace health and safety, Managing emergency situations in businesses, Managing Risk...

...Statutory Rights, Staff Handbooks and Personnel Files Family Friendly Rights e.g. maternity, paternity and flexible working practices Discipline and Grievance... Learn about: Discipline and Grievance, IT Law, Employment Relations...

...Displaying Data in a Report Find Data Sort Data Filter Data by Single Criteria Grouping Report Data Groups: Insert a Group Add Summaries Change Group Options... Learn about: Document Management, Report preparation, Document processing...

...including how it benefits the organisation in provision of goods and services to the community & assess the impact of their own work area on various equalities communities... Learn about: Equal Opportunities, Equality Impact Assessment, Cultural Diversity...