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Discipline & Grievance

Taylor Mason Training

Short course

Inhouse

£ 949 VAT exempt

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Description

  • Type

    Short course

  • Methodology

    Inhouse

  • Duration

    1 Day

By the end of this course, delegates will be able to: Describe the key features of their organisations process and policies on conduct, capability, discipline, grievances and appeals List the key skills and qualities that a manager needs to employ when dealing with these issues Explain the legal background to these issues, and the reasons why processes and policies need to be followed Give effective and constructive feedback on performance and conduct, and deal with minor issues informally. Suitable for: Suitable for anyone

About this course

None – delegates may benefit from bringing copies of their own organisations policies on managing performance and discipline/conduct with them to this discipline & greivance training course.

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Reviews

Subjects

  • Performance Management
  • Discipline and Grievance
  • Personnel
  • Supervisor
  • Line Management
  • HRM
  • HR Practices
  • HumanResources
  • Performance Appraisal
  • Performance evaluation

Teachers and trainers (1)

Taylor Mason

Taylor Mason

Very Experienced Trainers

All our trainers are experts in their field, most of which have worked for us for some time. From 1-1 coaching to complex change programmes we have the skills and experinece. We cover, Human Resouces, Communicaton Skills, Leadership and Supervision, Microsoft & IT, Sales & Marketing, Personal Development, Health & Safety, Project Management, PA & Office Skills,

Course programme

Course review:

  • Introduction and Welcome
  • Scene Setting and background – Why formal policies on these issues exist, and the benefits of having them
  • Overview of legislation on these issues, including legal requirements for following organisational policies and processes
  • Skills and Qualities needed to manage these processes effectively, including a personal audit of own skills levels
  • Resolving problems informally – when might this be appropriate, and how to give constructive, effective feedback to staff
  • Conduct and Capability – The differences, and the processes used to manage each issue
  • Managing Grievances and Appeals – Key Requirements of the Processes
  • Conducting the Investigation Thoroughly and Impartially
  • Managing Performance Effectively – How to avoid accusations of Bullying
  • How to Handle Objections or Rebuttals from staff
  • Personal Action Planning
  • Course Evaluation and Close

Additional information

Payment options: The price shown is cost per day **

See related categories

Discipline & Grievance

£ 949 VAT exempt

The best HR Management courses

See all

See all