Assertiveness training

...as part of its remit, comes into conflict with the customer, the importance of effectively intervening with and influencing customer reactions becomes critical...

...Course review: 1Getting Started •Icebreaker •Ground rules •The parking lot •Workshop objectives •Action plans and evaluation forms 2Understanding Negotiation... Learn about: Difficult People, Mutual Gaining, Negotiation Team...

...So much of the smooth running of an organisation, both internal and customer-facing, depends on clarity of communication. These exciting sessions focus...

...Why undertake this programme? No matter how experienced the professional or how specialist their knowledge, attending court as a professional witness can be a daunting prospect...

...This course has been designed to assist delegates to explore and enhance their personal communication skills. Course Designed For Individuals wishing...

...done to overcome any resistance to delegation. Details: Identify through a questionnaire your effectiveness when delegating Explore the reasons why...

...So much of the smooth running of an organisation, both internal and customer-facing, depends on clarity of communication. These exciting sessions focus...

...want to sharpen up existing skills (intermediate level). This course will help delegates who have to achieve greater influence across their organisation to get things...

...this is a follow up training and coaching support opportunity for previous Pi2 participants to further practise and review their learning. Why...

...For anyone interested. Description: This one-day training course will help you to express yourself more effectively, have more influence with your colleagues...

...So much of the smooth running of an organisation, both internal and customer-facing, depends on clarity of communication. These exciting sessions focus...

...be able to use the most appropriate language to influence and persuade their partners. Course Description We all have to negotiate in our personal lives as well as at...

...Business professionals who want to accelerate their career velocity but don't have time to take the 12-week Dale Carnegie Course. How to Win Friends and Influence People...

...in your personal life.Develop the ability to communicate your needs and wants clearly and learn how to say “no”. Benefits for the delegate: Stand up for...

...when You Need to Dealing with the Tough Guys Closing the Deal Negotiating with Flair Leaders Sales people Managers dealing with suppliers This one-day... Learn about: Negotiation Skills, Influencing Skills, Strategic Planning...

...golden rules that you can follow to practice assertiveness for yourself. Course Content What “Assertion” actually means Understanding behaviour types Why...

...to more assertive and effective performance. Assertiveness One Day Workshop Five reasons for attending this workshop: Do you often feel that...

...of an exclusively female group when discussing and practicing assertiveness. This half day workshop is for women who want to enhance their performance...

...in your ability to influence others. Understanding the Dynamics of Influencing Expanding Your Sphere of Influence Influencing when You Have no Direct Authority... Learn about: Assertive Behaviour, Influencing Skills, Communication Training...

...Confidence, credibility, professional impact and social influence are just some of the many benefits that accompany improved communication skills. Professional...